Angelica Landers

Director of Healthcare Solutions at Pointwest-North America
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Bilingual English / Spanish -

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Credentials

  • Smartsheet Product Certified User
    Smartsheet
    Mar, 2020
    - Nov, 2024
  • Certified Documentation Expert Outpatient (CDEO)
    AAPC
  • Certified Medical Coder, Anatomy
    Sanford-Brown College-Dallas
  • Certified Outpatient Coding (COC)
    AAPC
  • Certified Physician Practice Manager (CPPM)
    AAPC
  • Certified Professional Coder (CPC)
    AAPC
  • Certified Professional Compliance Officer (CPCO)
    AAPC
  • Certified Professional Medical Auditor (CPMA)
    AAPC
  • Certified Risk Adjustment Coder (CRC)
    AAPC

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director of Healthcare Solutions
      • Aug 2023 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Independent Contractor
      • Jan 2022 - Aug 2023

      Contracted to support the CEO of a new startup company with revenue cycle management (RCM) operations and M&A integrations for a oral surgery DSO. Developed an innovative method to connect revenue data using Power BI to consolidate financials and enable robust visual reporting. Define RCM transition strategies, support business development activities, and implement best practices for revenue operations across all regions. Manage annual revenue insurance, billing, and collections for $2M… Show more Contracted to support the CEO of a new startup company with revenue cycle management (RCM) operations and M&A integrations for a oral surgery DSO. Developed an innovative method to connect revenue data using Power BI to consolidate financials and enable robust visual reporting. Define RCM transition strategies, support business development activities, and implement best practices for revenue operations across all regions. Manage annual revenue insurance, billing, and collections for $2M, standardize A/R processes, and lead revenue cycle projects. Show less Contracted to support the CEO of a new startup company with revenue cycle management (RCM) operations and M&A integrations for a oral surgery DSO. Developed an innovative method to connect revenue data using Power BI to consolidate financials and enable robust visual reporting. Define RCM transition strategies, support business development activities, and implement best practices for revenue operations across all regions. Manage annual revenue insurance, billing, and collections for $2M… Show more Contracted to support the CEO of a new startup company with revenue cycle management (RCM) operations and M&A integrations for a oral surgery DSO. Developed an innovative method to connect revenue data using Power BI to consolidate financials and enable robust visual reporting. Define RCM transition strategies, support business development activities, and implement best practices for revenue operations across all regions. Manage annual revenue insurance, billing, and collections for $2M, standardize A/R processes, and lead revenue cycle projects. Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Independent Contractor
      • Jan 2021 - Jan 2023

      Contracted to guide a startup Telehealth MSO organization, supporting the COO through its first year of operation and leveraging RCM and practice administration expertise to establish RCM operations. Negotiated financial contracts, and vendor relationships with Athena Health, Healthie EMR, Health Gorilla, LabCorp, and Quest Diagnostics. Contracted to guide a startup Telehealth MSO organization, supporting the COO through its first year of operation and leveraging RCM and practice administration expertise to establish RCM operations. Negotiated financial contracts, and vendor relationships with Athena Health, Healthie EMR, Health Gorilla, LabCorp, and Quest Diagnostics.

    • United States
    • Insurance
    • 400 - 500 Employee
    • Independent Contractor
      • Dec 2020 - Dec 2021

      Contracted to direct up to 58 M&A integrations simultaneously for an early stage, high growth startup driving innovation in the Medicare marketplace by creating an aggregated network of insurance agencies and brokers. Built a Smartsheets ecosystem for service integrations, consolidated beneficiary data, and stood up a new Medicare sales resource center. Supported integrations across six functional business units, providing merger status updates and communicating across service teams, executive… Show more Contracted to direct up to 58 M&A integrations simultaneously for an early stage, high growth startup driving innovation in the Medicare marketplace by creating an aggregated network of insurance agencies and brokers. Built a Smartsheets ecosystem for service integrations, consolidated beneficiary data, and stood up a new Medicare sales resource center. Supported integrations across six functional business units, providing merger status updates and communicating across service teams, executive leadership, investors, and stakeholders to facilitate rapid M&A activities. Show less Contracted to direct up to 58 M&A integrations simultaneously for an early stage, high growth startup driving innovation in the Medicare marketplace by creating an aggregated network of insurance agencies and brokers. Built a Smartsheets ecosystem for service integrations, consolidated beneficiary data, and stood up a new Medicare sales resource center. Supported integrations across six functional business units, providing merger status updates and communicating across service teams, executive… Show more Contracted to direct up to 58 M&A integrations simultaneously for an early stage, high growth startup driving innovation in the Medicare marketplace by creating an aggregated network of insurance agencies and brokers. Built a Smartsheets ecosystem for service integrations, consolidated beneficiary data, and stood up a new Medicare sales resource center. Supported integrations across six functional business units, providing merger status updates and communicating across service teams, executive leadership, investors, and stakeholders to facilitate rapid M&A activities. Show less

    • United States
    • Medical Practices
    • 700 & Above Employee
    • Independent Contractor
      • Sep 2019 - Sep 2020

      Drove enterprise transformation by creating growth roadmaps for new market acquisitions, leveraging cultural synergies to assimilate diverse teams, streamline operating standards, and successfully lead multiple complex M&A integrations simultaneously. Automated the data management environment using the Smartsheets platform, deployed Agile project management tools and techniques, and established the post-integration transformation initiative supporting physician compensation, clinical… Show more Drove enterprise transformation by creating growth roadmaps for new market acquisitions, leveraging cultural synergies to assimilate diverse teams, streamline operating standards, and successfully lead multiple complex M&A integrations simultaneously. Automated the data management environment using the Smartsheets platform, deployed Agile project management tools and techniques, and established the post-integration transformation initiative supporting physician compensation, clinical governance, scheduling optimization, benefits enrollment, IT asset planning, revenue capture, and risk / compliance. Show less Drove enterprise transformation by creating growth roadmaps for new market acquisitions, leveraging cultural synergies to assimilate diverse teams, streamline operating standards, and successfully lead multiple complex M&A integrations simultaneously. Automated the data management environment using the Smartsheets platform, deployed Agile project management tools and techniques, and established the post-integration transformation initiative supporting physician compensation, clinical… Show more Drove enterprise transformation by creating growth roadmaps for new market acquisitions, leveraging cultural synergies to assimilate diverse teams, streamline operating standards, and successfully lead multiple complex M&A integrations simultaneously. Automated the data management environment using the Smartsheets platform, deployed Agile project management tools and techniques, and established the post-integration transformation initiative supporting physician compensation, clinical governance, scheduling optimization, benefits enrollment, IT asset planning, revenue capture, and risk / compliance. Show less

    • Independent Contractor
      • Jul 2018 - Sep 2019

      Headed product development for a new revenue integrity platform, leading Agile project teams through Sprint reviews and serving as the voice of the customer with developers to communicate design requirements based on coding and payer guidelines. Drove innovation of new outpatient client products and defined organizational strategies to optimize the outpatient operating model and accelerate growth. Developed workflows for coding, risk education, and clinical documentation and supported sales… Show more Headed product development for a new revenue integrity platform, leading Agile project teams through Sprint reviews and serving as the voice of the customer with developers to communicate design requirements based on coding and payer guidelines. Drove innovation of new outpatient client products and defined organizational strategies to optimize the outpatient operating model and accelerate growth. Developed workflows for coding, risk education, and clinical documentation and supported sales teams through customer success roadmaps, client relations, and marketing strategies. Show less Headed product development for a new revenue integrity platform, leading Agile project teams through Sprint reviews and serving as the voice of the customer with developers to communicate design requirements based on coding and payer guidelines. Drove innovation of new outpatient client products and defined organizational strategies to optimize the outpatient operating model and accelerate growth. Developed workflows for coding, risk education, and clinical documentation and supported sales… Show more Headed product development for a new revenue integrity platform, leading Agile project teams through Sprint reviews and serving as the voice of the customer with developers to communicate design requirements based on coding and payer guidelines. Drove innovation of new outpatient client products and defined organizational strategies to optimize the outpatient operating model and accelerate growth. Developed workflows for coding, risk education, and clinical documentation and supported sales teams through customer success roadmaps, client relations, and marketing strategies. Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Independent Contractor
      • Oct 2017 - Jul 2018

      Contracted to implement policies around financial reporting, coding practices, revenue integrity, and collections compliance. Oversaw a large A/R team of 50+ direct reports and worked closely with Physician Credentialing and Accounting to improve insurance and patient reporting, decrease denial rates, and define coding and billing policies and procedures. Contracted to implement policies around financial reporting, coding practices, revenue integrity, and collections compliance. Oversaw a large A/R team of 50+ direct reports and worked closely with Physician Credentialing and Accounting to improve insurance and patient reporting, decrease denial rates, and define coding and billing policies and procedures.

    • Corporate Manager
      • Nov 2015 - Feb 2017

      Developed two healthcare product plans and successfully headed the launch of two infusion facilities, including location selection, lease negotiations, and procurement of furniture, equipment, and staff. Oversaw the implementation of integrated technology platforms, led Medicare ZPIC audits, and developed the OIG compliance plan. Directed the Revenue Cycle Management and Physician Credentialing teams to negotiate contract rates and enroll new providers / facilities. Earlier experience… Show more Developed two healthcare product plans and successfully headed the launch of two infusion facilities, including location selection, lease negotiations, and procurement of furniture, equipment, and staff. Oversaw the implementation of integrated technology platforms, led Medicare ZPIC audits, and developed the OIG compliance plan. Directed the Revenue Cycle Management and Physician Credentialing teams to negotiate contract rates and enroll new providers / facilities. Earlier experience included 10 years of contract roles, leveraging RCM expertise to lead integrations, offer coding and auditing services, and provide A/R management and billing support across diverse healthcare specialties. Show less Developed two healthcare product plans and successfully headed the launch of two infusion facilities, including location selection, lease negotiations, and procurement of furniture, equipment, and staff. Oversaw the implementation of integrated technology platforms, led Medicare ZPIC audits, and developed the OIG compliance plan. Directed the Revenue Cycle Management and Physician Credentialing teams to negotiate contract rates and enroll new providers / facilities. Earlier experience… Show more Developed two healthcare product plans and successfully headed the launch of two infusion facilities, including location selection, lease negotiations, and procurement of furniture, equipment, and staff. Oversaw the implementation of integrated technology platforms, led Medicare ZPIC audits, and developed the OIG compliance plan. Directed the Revenue Cycle Management and Physician Credentialing teams to negotiate contract rates and enroll new providers / facilities. Earlier experience included 10 years of contract roles, leveraging RCM expertise to lead integrations, offer coding and auditing services, and provide A/R management and billing support across diverse healthcare specialties. Show less

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