Experience

Martha's Table

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Receptionist

  • Sep 2018 - Present

  Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Welcomed guests and clients in an upbeat and friendly manner. Coordinated daily and weekly schedules and monthly calendar obligations. Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. Managed clerical needs of company employees, including copying, faxing and file management. Maintained reception area in orderly manner to provide visitors with a positive first impression of the company. Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily. Sorted and distributed business correspondence to correct department or staff member. Directed clients to appropriate personnel to address concerns, resolve customer complaints Show less



Luxottica

• Italy
• Luxury Goods & Jewelry
• 700 & Above Employee

• Manager

  • Mar 2015 - Sep 2018

  Recruiting, hiring, developing and retaining retail talent for the company. Addressing customer inquiries and resolving complaints. Motivate , coach, and expire the team and ensure they are the best possible brand ambassadors. Able to network and recruit quickly to have a speedy turn around for two stores. Leveraged reporting tools to consistently deliver sales by identifying wins and opportunities to achieve both personal and store goal. Attracted clientele to store through development of themes created by visual marketing concepts. Delegated work to employees based on shift requirements, individual strengths and unique training. Show less



Dyson

• Household Appliance Manufacturing
• 1 - 100 Employee

• Manager

  • Nov 2014 - Mar 2015

  Drove sales and revenue for dyson. Recruited, trained and developed a team. Networked with other surround stores to sell our products at bulk price. Marketing and advertising. Scheduling and Payroll. Drove sales and revenue for dyson. Recruited, trained and developed a team. Networked with other surround stores to sell our products at bulk price. Marketing and advertising. Scheduling and Payroll.



HUGO BOSS

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• Manager

  • Jan 2014 - Oct 2014

  As a lead manager I was responsible for the over all operations of the store productivity, made sure sales goals was made. Provided excellent customer service and ensure that clientelling and preferred customer programs are action by all staff members. Ensured that merchandise objectives, operating standards and controllable cost are managed effectively Managed payroll, filing, and weekly time sheets. As a lead manager I was responsible for the over all operations of the store productivity, made sure sales goals was made. Provided excellent customer service and ensure that clientelling and preferred customer programs are action by all staff members. Ensured that merchandise objectives, operating standards and controllable cost are managed effectively Managed payroll, filing, and weekly time sheets.



Mattress Warehouse, Inc.

• Furniture and Home Furnishings Manufacturing

• Manager

  • Aug 2012 - Sep 2013

  As a sales Lead manager I was responsible for Advertising, marketing, managing, and accounting As a sales Lead manager I was responsible for Advertising, marketing, managing, and accounting



Wireless Advocates

• United States
• Wireless Services
• 700 & Above Employee

• Sales Representative

  • Jan 2012 - Aug 2012

  As a mobile consultant; I worked with a team to sell phones, canvas the store and outside talking to potential customers. I set up outside displays, taught smart phone classes As a mobile consultant; I worked with a team to sell phones, canvas the store and outside talking to potential customers. I set up outside displays, taught smart phone classes



Halloween Adventure / New York Costumes

• Advertising Services
• 1 - 100 Employee

• Manager

  • Sep 2011 - Nov 2011

  Manage store, put together a team that help make the store run smoothly, trained , hired, set goals. Manage all aspects of merchandising, window displays and stocking Manage store, put together a team that help make the store run smoothly, trained , hired, set goals. Manage all aspects of merchandising, window displays and stocking



DTLR, Inc.

• United States
• Apparel & Fashion
• 700 & Above Employee

• Assistant Manager

  • Jun 2008 - Jun 2011

  Manage total store level operations, including staff hiring, training, evaluations, and weekly work Schedule. Was responsible for making daily goals for all the staff, and To Do list for all employees. Coordinate inventory control, receiving, merchandising. Led store to make their monthly goals, and was one of the top 3 store in our reign. Trained and supervised full and part time personnel. Worked with vendors to confirm and verify shipment Managed all aspects of merchandising, window displays, and stocking. Ensured excellence in customer service and resolved all problems at store level. Show less



Metropolitan Protective Service

• United States
• Law Enforcement
• 1 - 100 Employee

• Security Officer

  • Jun 2008 - Apr 2009

  Responsible for providing security services for residents and visitors Ensures the safety and security of all visitors and property Activity in patrolling the parking lots and external ground Interfaced with the Police and Fire Departments and responded to all emergency situations as needed or directed by policies. Maintained the safety and security of residents, visitors and staff Responsible for providing security services for residents and visitors Ensures the safety and security of all visitors and property Activity in patrolling the parking lots and external ground Interfaced with the Police and Fire Departments and responded to all emergency situations as needed or directed by policies. Maintained the safety and security of residents, visitors and staff



PGCPS

• Education Administration Programs
• 200 - 300 Employee

• Teaching Assistant/

  • Mar 2005 - May 2008

  Assisted grade-level teachers with diversified clerical support in areas of document proofreading duplication, collating and distribution, classroom management, students monitoring, and miscellaneous assignments. Easily established rapport with students, and interfaced well with parents and school-wide faculty members. Tutored and assisted children in learning class material using the teacher's lesson plans, providing students with individualized attention. Supervised low organized games and outdoor free play; maintains order and monitored activity to prevent accidents and to prevent injuries. Show less