Community Relations Specialist

• Feb 2023 - Present

Certified Personal Trainer

• Jul 2022 - Present

Professionally managing your time and calendar to work with our HCI Personal Training Clients.Designing personalized programming for your clients to produce results and increase retention.Partaking in continued development opportunities provided by HCI.Offering Complimentary Sessions when available to help onboard new Personal Training Clients.Assisting in identifying and renewing client training packages before they expire.Helping maintain a safe, clean, and organized Fitness Center and training areas.Maintaining required certifications/licenses. Show less

Certified Personal Trainer Level 3

• Jul 2019 - Present

• Designing personalized programming for clients to produce results and increase retention • Professionally manage scheduling & time with Personal Training Clients o Currently manage 20+ clients (age ranges 13 to 74) o Have worked with clients with physical mobility limitations, disabilities, & post-operative rehabilitations etc. • Identify new and renewal opportunities for client training packages to maximize sales for the YMCA o Top sales performer out of 7 Personal Trainers • Apply knowledge of fitness related research and program design including basic anatomy, physiology and exercise principles • Offer complimentary sessions when available to help onboard new Personal Training Clients • Stepped into a management role when direct supervisor needed support and leadership • Help maintain a safe, clean, and organized Fitness Center and training areas • Focus on continued education and certifications • Trained junior Personal Trainers • Coached co-ed youth soccer for 2 seasons in 2021 & 2022 Show less

Care Coordinator

• Aug 2017 - Jun 2019

(Previously known as Sports Medicine Associates of San Antonio) - Companies Merged Care Coordinator • Interacted and built relationships with patients, insurance providers, and medical professionals to create a streamlined scheduling and financial workflow • Responsibilities included: helping patients with scheduling, billing, payments, and any additional paperwork • Daily tasks included insurance verifications, managing prior authorizations, and following up on physician referrals • Coordinated with referring providers’ offices, and incoming referrals • Managed five physical therapists’ schedules Show less

Bootcamp Instructor

• Jun 2016 - Aug 2017

• Ensured a safe and welcoming environment for fitness participants from various backgrounds and skill levels, ages 5-18+ o Enthusiastic leadership through group exercise classes and enjoyed creating and delivering new, fresh and innovative routines o Dedicated to teaching class regularly, educating them, and getting to know their individual limitations on movement o Provided high-quality, culturally sensitive fitness instruction including modifications to exercise routines when necessary o Focused on strength and conditioning programs aligned with their goals • Built rapport & marketed Bootcamp throughout the community • Assist with room set-up and break-down before and after class at properties o Opening/closing duties at worksite(s) o Managed and maintained class sign-in sheets when in person o Scheduled and coordinated group sessions daily • Established and maintained on-going communication with Owner & facility manager(s) • Offered suggestions, ideas, and comments to help improve and grow the program • A professional who is collaborative and a flexible leader in and out of the studio Show less

Image Service Associate

• Sep 2012 - Jul 2017

• Maintained patients accounts by obtaining, recording, and updating personal demographics and financial information • Ensured both patients and physicians of an effective and professional means of registering for procedures at the facility level • Interacted and built relationships with patients, insurance providers, and medical professionals to create a streamlined scheduling and financial workflow • Responsibilities included: helping patients with scheduling, billing, payments, and any additional paperwork to minimize any delays • Daily tasks included insurance verifications, managing prior authorizations, and following up on physician referrals • Coordinated with referring providers’ offices, and incoming referrals • Managed 3 - 5 Radiologists' schedules • Protected patients’ rights by maintaining confidentiality of personal and financial information Show less

Personal Trainer

• Mar 2012 - Mar 2013

• Conducted service appointments with a member that included body fat analysis, nutritional counseling, proper use of fitness equipment, proper form of exercise, etc. • Developed individualized exercise programs consistent with members’ personal fitness and exercise goals • Responsible for achieving monthly revenue goals established by the Fitness manager • Worked closely with sales team on involving new members in personal training • Maintained personal schedule depending on clientele and business • Designed personalized programming for clients to produce results and increase retention • Professionally managed scheduling & time with Personal Training Clients • Assisted in identifying and renewing client training packages before they expire • Applied knowledge of fitness related research and program design including basic anatomy, physiology and exercise principles • Offered complimentary sessions when available to help onboard new Personal Training Clients • Helped maintain a safe, clean, and organized Fitness Center and training areas • Focused on continued education and certifications Show less