Experience

Auto Club of S Califonia

• United States
• Insurance
• 1 - 100 Employee

• Retail customer service Specialist

  • Dec 2021 - Present

  Thriving in a sales and service environment. I provide members with knowledge regarding AAA products and services to interface. In this position I primarily: process DMV registrations, take passport photos, distribute maps and tour books, and other services for members. Thriving in a sales and service environment. I provide members with knowledge regarding AAA products and services to interface. In this position I primarily: process DMV registrations, take passport photos, distribute maps and tour books, and other services for members.



Glamour beauty center

• Customer Service Representative

  • Jul 2020 - May 2021

  • Trusted with supervisor duties including, but not limited to: o Training new employees, interdepartmental communication, and processing special orders• Processed returns, exchanges, orders, SKU mapping, order cancellations, and repairs for multiple e-commerce-based businesses• Utilized various software to answer customer questions and concerns for multiple companies at a time(including eBay, google express, and 3 other ecommerce companies). • Answered multiple phone lines to place orders for customers and/or provide account help

• Ecommerce Specialist

  • Jul 2020 - May 2021

  • Specialized in e-commerce sales through eBay and multiple websites• Updated/created sales listings which doubled profit margins • Utilized Ink frog to create listings for beauty products and electronics• Created spreadsheets and reports on new products to boost marketplace optimization• Processed returns, exchanges, orders, SKU mapping, order cancellations, and repairs for multiple e-commerce-based businesses• Helped troubleshoot software discrepancies


X American Printworks. N.
• Office Assistant

  • Oct 2019 - Mar 2020