Experience

Great Minds

• United States
• Education Administration Programs
• 700 & Above Employee

• Renewal Account Manager

  • Mar 2021 - Present

  I am responsible for building and maintaining the relationship with my customers. Also, to grow the pipeline by cross-selling our other products. I create and update quotes. I educate our customers on new resources as well as guide them through our digital offerings. Handle customer inquiries, assist with issues and returns. I am responsible for building and maintaining the relationship with my customers. Also, to grow the pipeline by cross-selling our other products. I create and update quotes. I educate our customers on new resources as well as guide them through our digital offerings. Handle customer inquiries, assist with issues and returns.



Ryder System, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Coordinator

  • Dec 2018 - Mar 2021

  I was responsible for all incoming calls, emails, and customers in the service department. I created work orders and PO’s for vendors as well as reconciled invoices. I was in charge of making and confirming all appointments into our shop. Placed service calls, work requests and All inventory orders. I was responsible for all incoming calls, emails, and customers in the service department. I created work orders and PO’s for vendors as well as reconciled invoices. I was in charge of making and confirming all appointments into our shop. Placed service calls, work requests and All inventory orders.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Membership Specialist

  • Jun 2017 - Mar 2021

  Rolling out our newest Membership to our loyal customers and helping them realize the great fit it is for them.

• Account Manager

  • Oct 2015 - Jun 2017

  I am responsible for a book of current business. I provide excellent customer service while uncovering new opportunities to grow that business as well.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker

  • Jul 2018 - Dec 2018



Toshiba America Business Solutions

• Account Manager

  • Oct 2011 - Sep 2015



Roush

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Administrative Asst

  • Jul 2001 - Aug 2009