Angeles Arena

UKG Dimensions consultant at Pampa BI
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Contact Information
us****@****om
(386) 825-5501
Location
Argentina, AR
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency

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Credentials

  • Oracle PL/SQL 12c
    EducacionIT
    May, 2018
    - Nov, 2024
  • Oracle Fundamentos 12c
    EducacionIT
    Jul, 2017
    - Nov, 2024

Experience

    • Argentina
    • Information Technology & Services
    • 1 - 100 Employee
    • UKG Dimensions consultant
      • Jul 2022 - Present

      - Subject Matter Expert (SME) and primary point of contact for UKG Dimensions implementation. - Support to end users of the Kronos/UKG system by diagnosing, resolving and documenting application errors. - Assist with assessing upcoming Kronos/UKG releases for enhancements and new functionality. Assists in the testing, deployment, and stabilization of these releases Provide Kronos/UKG reporting. - Support to the Payroll team. - Strong understanding of integrations, including interfaces, data transfers and flow methodologies. Show less

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Kronos Consultant - Service Delivery Lead LATAM
      • Feb 2018 - Jun 2022

      - Client Johnson Controls. Kronos modules: - Time and Attendance - WDM - WIM - Accruals - Scheduling - Client Johnson Controls. Kronos modules: - Time and Attendance - WDM - WIM - Accruals - Scheduling

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Kronos Application Support
      • Nov 2016 - Feb 2018

      - Provide 24x7 support to Kronos WFC v6.1, v7.0.5, v.7.0.9 and v8.0.11 both on the application and data integration side. - Resolve incidents and fulfill service requests within established SLAs. - Design, development and testing of new WIM interfaces per Client's requirements, extracting and converting data from Oracle databases. - Creation of training documentation for the team and for end-users. - Research & recommend best practices, upgrades and system/application migrations. - Serve as the primary point of contact for written/verbal status updates to customer and other relevant stakeholders. - Adherence to support process and service desk tools. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • SQL Developer - Kronos application support
      • Feb 2015 - Sep 2016

      - Provide 24x7 support to Kronos WFC v6.2.17 both on the application and data integration side. - Develop interfaces for data loads using Microsoft SQL Server Integration Services (SSIS) and Workforce Integration Manager. - Manage Kronos WFC database (Oracle 11gR2), maintaining the application’s and interface’s schemas, and troubleshooting the data loads through the different tables. - Install Kronos WFC application into Windows 2008 R2 servers. - Participated in Kronos WFC migration and rehosting project, which involved installing and testing over 20 servers. - Manage the ticket queue in order to meet the client’s SLA. Show less

    • Argentina
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Intelligence Analyst
      • Jan 2014 - Feb 2015

      - Reporting and analysis of data on MS SQL Server. - Database creation for marketing campaigns. Query automation on Crystal Reports. - Dashboard creation with sites results, database information and Google Analytics data. - Reporting and analysis of data on MS SQL Server. - Database creation for marketing campaigns. Query automation on Crystal Reports. - Dashboard creation with sites results, database information and Google Analytics data.

    • Argentina
    • Advertising Services
    • 1 - 100 Employee
    • Dabatase Analyst
      • Sep 2012 - Dec 2013

      - Data extraction from MS SQL Server databases for export into MS Excel spreadsheets. - Post-processing, reporting, optimization and interpretation of insights from the data analysis. - Design, implementation and participation in the generation of analytic models. - Presentation of the campaign’s results to the client. - Data extraction from MS SQL Server databases for export into MS Excel spreadsheets. - Post-processing, reporting, optimization and interpretation of insights from the data analysis. - Design, implementation and participation in the generation of analytic models. - Presentation of the campaign’s results to the client.

Education

  • Universitas Estudios Superiores, Argentina
    Systems Analyst, Systems Analyst
    2010 - 2013

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