Experience

RAMS, Inc.

• United States
• Mental Health Care
• 100 - 200 Employee

• President & CEO

  • Sep 2023 - Present

• Chief Operating Officer

  • Jul 2022 - Sep 2023

• Director of Operations

  • May 2011 - Jun 2022

  Oversees daily operations of a behavioral health services agency (~350 staff). Deliver leadership and oversight of Quality Management and Evaluation, Compliance, and Information Technology. Define, establish, and integrate quality standards and performance metrics framework, leveraging analytics to institute scalability. Apply conceptual models to program design, tracking, and evaluation. Communicate reports to key stakeholders, funders, and Board.

• Operations Manager

  • Sep 2004 - Apr 2011

  Daily operational manager with oversight of grant writing and proposals, contracts, Billing and Information Systems Department, Safety Network Program (community organizing), promotional collateral, agency events, and status reports.


Boston University School of Social Work
• United States
• Higher Education
• 1 - 100 Employee
• Online Program Advisor

  • Sep 2012 - Sep 2013


Hamilton-Madison House

• Civic and Social Organizations
• 1 - 100 Employee

• Consultant/M.S.W. Intern

  • Sep 2003 - Jun 2004

  Proactive contributor to program design, evaluation, and improvements at a human services organization. Engaged with C-Level executives to brainstorm strategies, perform community needs assessments, and evaluate program efficacy. - Earned progressive promotion from M.S.W. Intern to Consultant. - Prepared two grant proposals for submission. - Edited and revised organizational promotional collateral and outreach resources. - Facilitated the 5-member Community Services Youth… Show more Proactive contributor to program design, evaluation, and improvements at a human services organization. Engaged with C-Level executives to brainstorm strategies, perform community needs assessments, and evaluate program efficacy. - Earned progressive promotion from M.S.W. Intern to Consultant. - Prepared two grant proposals for submission. - Edited and revised organizational promotional collateral and outreach resources. - Facilitated the 5-member Community Services Youth Group and 8-member College Student Intern Group. Show less