Sr. Business Consultant at Microsoft

• Feb 2021 - Present

June 2022 - September 2023 Communications, Delivery & Landing PM, Security CSU Field Enablement Team, Global Customer Success Provides PM support to develop and land Field Enablement and Skilling content for Security Cloud Solution Architects worldwide. Partners with the Security CSU Community Lead to nurture field connections, drive purposeful series cadences, and develop relevant field content and corporate communications. Analyzes data to provide ad hoc reporting dashboards for executive and field audiences. Feb 2021 - June 2022 Communications & Content PM supporting the Red Carpet Program, Customer and Partner Experience (CPE) Team. Provided planning, process design, Helpdesk, and communications support for the worldwide Red Carpet program, a customer transition program designed to maintain business continuity for all customer segments during periods of internal Microsoft change. Show less

Business Management Consultant at Microsoft

• Mar 2020 - Jun 2020

Customer Success Unit member supporting the direct reports to Microsoft's Corporate VP of Customer Success Member of the Business Applications Customer Success Unit (BA CSU) COVID-19 Response V-Team tasked with creating and sharing concise and relevant information and resources for the BA CSU Senior Leadership Team and the Worldwide Customer Success Manger Community during the onset of the COVID-19 pandemic. Customer Success Unit member supporting the direct reports to Microsoft's Corporate VP of Customer Success Member of the Business Applications Customer Success Unit (BA CSU) COVID-19 Response V-Team tasked with creating and sharing concise and relevant information and resources for the BA CSU Senior Leadership Team and the Worldwide Customer Success Manger Community during the onset of the COVID-19 pandemic.

Business Management Consultant at Microsoft

• 2016 - 2017

Direct Report to the Business Manager of Microsoft’s Corporate VP of Strategic Enterprise Services IT (SESIT) Provided business management and annual planning support to 5 of the Corporate VP’s direct reports and their teams during SESIT’s divisional reorg and CIO transition period. Teams included the Quality & Business Excellence team, the Data & Decision Sciences Group, the Enterprise Data/Information Management team, the Incubation, Launch & Adoption team, and the Venture Integration team. Represented team leaders in divisional annual planning and forecast processes. Partnered closely with team members and divisional finance leads and stakeholders to land priorities and budgets. Aligned rhythm of business cadence and priorities to corporate and divisional strategies and timelines. Managed staff and team meetings, facilitated team alignment on priorities and completion of key deliverables. Developed, coordinated, and modeled financial presentations, communications, and training events for team and executive audience levels. Show less

Business Management Consultant at AT&T

• May 2015 - Nov 2016

Process & Portfolio Manager supporting AT&T's Assistant VP of Service Realization for End-to-End Network, Broadband and Mobility Services Managed the organization’s financial portfolio budget and multi-year estimate models. Defined, developed, and reported key business management processes including KPI dashboards, budgets, forecasts and annual business planning activities & timelines across the suite of products and services portfolio. Partnered closely with PMO, Marketing, and Finance stakeholders across multiple Corporate VP towers to manage the organization’s financial models, planning cadence, communications, and reporting processes. Show less

Business Manager, Customer Data & Analytics (CDnA)

• 2008 - 2014

Direct Report to the General Manager, Customer Data & Analytics (CDnA), Microsoft The CDnA team managed Microsoft’s online customer data including the data platform that powers Bing, MSN, and Microsoft Advertising. Reporting into the CMO and the president of the Online Services Division, the CDnA team proliferated the data-driven decision making approach to business across the company by delivering key insights and providing big data strategy to support Microsoft's Senior Leadership Team (inclusive of the CEO, Chief Strategy Officer, CMO, and Division EVPs), Windows & Devices, and AI & Research groups. Executed key business operations and program management processes including financial and headcount budgeting, forecasting, rhythm of business planning, policy compliance, and annual business planning. Developed and managed forecast models for organizational program budgets. Implemented a budget realignment process to optimize spend and resolve budget overruns and resource management issues to deliver the portfolio under 1% favorable to budget. Strong partnerships with Finance, Recruiting, and stakeholders to define and meet budget and resourcing requirements and deliverables. Managed the organization’s purchase order and approval process of outsourced resources and services. Managed cross-divisional special projects and the planning and execution of organization-wide events. Managed logistics for Bing and MSN briefing tours with external C-level media metrics and advertising partners. Co-chair of the Women of BICI mentoring circle. Show less

Project Manager

• 2006 - 2008

Offices of the President and Chief Operating Officer

• 2004 - 2006

Office of the CFO at the Venture Capital arm of the Walt Disney Company

• 2001 - 2004