Angela Rando

Business Analyst at Admiral Insurance Group (a Berkley Company)
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Contact Information
us****@****om
(386) 825-5501
Location
Cherry Hill, New Jersey, United States, US

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Credentials

  • Professional Scrum Product Owner I (PSPO I)
    Scrum.org
    Oct, 2019
    - Oct, 2024

Experience

    • United States
    • Insurance
    • 200 - 300 Employee
    • Business Analyst
      • May 2017 - Present

      Agile Product Owner for both the Claims/Finance Team and the Guidewire ClaimCenter project. Elicit requirements from various stakeholders to develop detailed requirements for two product backlogs. Write and prioritize user stories in Azure DevOps and JIRA. Create documentation for product workflows and processes. Coordinate with the Product Owners of other development teams and assist in cross-team QA efforts. Provide direct user support for Guidewire ClaimCenter.

    • New Loss and Accounts Payable Coordinator
      • Jan 2016 - May 2017

      Processed and distributed new claim submissions. Reviewee and approved law firm billings submitted through Legal eXchange billing system. Evaluated independent adjuster billings for compliance with billing guidelines. Confirmed accuracy of and authorized expense and indemnity payments entered by administrative staff. Verified vendor Tax Identification Numbers in IRS Database and managed vendor contact information.

    • New Loss and Litigation Administrator
      • Nov 2006 - Jan 2016

      Responsible for data input, organization and maintenance of claims databases. Asseed submitted policy information and assigned to appropriate unit for handling. Answered inquiries from brokers, insureds and claimants.Reviewed law firm billings in Legal eXchange for compliance with billing guidelines. Managed all administrative aspects in Legal eXchange, including new user setup, creation of rules and law firm rate cards.Established, organized, and maintained files and records in support of Claims Adjusters. Processed vendor payments and deductible requests. Drafted general claims correspondence.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Administrative Assistant
      • 2006 - 2006

      Responsible for administrative duties including telephone support and the management of internal and external mail. Handled accounting transactions including invoicing, accounts payable, and bank deposits. Responsible for administrative duties including telephone support and the management of internal and external mail. Handled accounting transactions including invoicing, accounts payable, and bank deposits.

    • United States
    • Law Practice
    • 100 - 200 Employee
    • File Clerk
      • 2005 - 2006

      Established, organized, and maintained files and records in support of five attorneys. Assisted legal secretaries with document production and mailing.Accepted, screened, and routed telephone calls when filling in for receptionist. Greeted and directed visitors, and prepared conference rooms for meetings. Established, organized, and maintained files and records in support of five attorneys. Assisted legal secretaries with document production and mailing.Accepted, screened, and routed telephone calls when filling in for receptionist. Greeted and directed visitors, and prepared conference rooms for meetings.

Education

  • Texas A&M University-Commerce
    Master of Science (M.S.), Accounting
    2014 - 2018
  • Rutgers University – Camden
    Bachelor of Arts (B.A.), Political Science and Government
    2004 - 2006

Community

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