Angela Kittrell
Enterprise Implementation Consultant at PerfectServe- Claim this Profile
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Bio
James Gilliam
Angela and I have worked together on various e-learning projects at Children’s Healthcare of Atlanta (CHOA) in the Technical Training Department. As a Senior Technical Trainer for CHOA, Angela has proved that she will be a valuable addition to any company. I have had the opportunity to observe her train. Angela’s body of work and proven ability to collaborate with the e-learning department for course conversions, in my opinion, rank her as one of the best Senior Technical Trainers CHOA has ever had. Angela is recognized by CHOA doctors, nurses, and her co-workers as talented and highly capable of training and facilitating complex electronic medical record systems and workflows. One of Angela’s e-learning courses continues to be administered to CHOA’s resident doctors and has been the benchmark for many of CHOA’s current e-learning courses. It has been a pleasure working with Angela who I know she will be successful in whatever future endeavors she accepts.
Paula Hickman, MHA, CPCS, CPMSM
Angela is an excellent technical trainer. Her attention to details, clear direction, technical ability, and response for assistance is over and above the expectation. Angela is a pleasure to work with and professional at all times.
James Gilliam
Angela and I have worked together on various e-learning projects at Children’s Healthcare of Atlanta (CHOA) in the Technical Training Department. As a Senior Technical Trainer for CHOA, Angela has proved that she will be a valuable addition to any company. I have had the opportunity to observe her train. Angela’s body of work and proven ability to collaborate with the e-learning department for course conversions, in my opinion, rank her as one of the best Senior Technical Trainers CHOA has ever had. Angela is recognized by CHOA doctors, nurses, and her co-workers as talented and highly capable of training and facilitating complex electronic medical record systems and workflows. One of Angela’s e-learning courses continues to be administered to CHOA’s resident doctors and has been the benchmark for many of CHOA’s current e-learning courses. It has been a pleasure working with Angela who I know she will be successful in whatever future endeavors she accepts.
Paula Hickman, MHA, CPCS, CPMSM
Angela is an excellent technical trainer. Her attention to details, clear direction, technical ability, and response for assistance is over and above the expectation. Angela is a pleasure to work with and professional at all times.
James Gilliam
Angela and I have worked together on various e-learning projects at Children’s Healthcare of Atlanta (CHOA) in the Technical Training Department. As a Senior Technical Trainer for CHOA, Angela has proved that she will be a valuable addition to any company. I have had the opportunity to observe her train. Angela’s body of work and proven ability to collaborate with the e-learning department for course conversions, in my opinion, rank her as one of the best Senior Technical Trainers CHOA has ever had. Angela is recognized by CHOA doctors, nurses, and her co-workers as talented and highly capable of training and facilitating complex electronic medical record systems and workflows. One of Angela’s e-learning courses continues to be administered to CHOA’s resident doctors and has been the benchmark for many of CHOA’s current e-learning courses. It has been a pleasure working with Angela who I know she will be successful in whatever future endeavors she accepts.
Paula Hickman, MHA, CPCS, CPMSM
Angela is an excellent technical trainer. Her attention to details, clear direction, technical ability, and response for assistance is over and above the expectation. Angela is a pleasure to work with and professional at all times.
James Gilliam
Angela and I have worked together on various e-learning projects at Children’s Healthcare of Atlanta (CHOA) in the Technical Training Department. As a Senior Technical Trainer for CHOA, Angela has proved that she will be a valuable addition to any company. I have had the opportunity to observe her train. Angela’s body of work and proven ability to collaborate with the e-learning department for course conversions, in my opinion, rank her as one of the best Senior Technical Trainers CHOA has ever had. Angela is recognized by CHOA doctors, nurses, and her co-workers as talented and highly capable of training and facilitating complex electronic medical record systems and workflows. One of Angela’s e-learning courses continues to be administered to CHOA’s resident doctors and has been the benchmark for many of CHOA’s current e-learning courses. It has been a pleasure working with Angela who I know she will be successful in whatever future endeavors she accepts.
Paula Hickman, MHA, CPCS, CPMSM
Angela is an excellent technical trainer. Her attention to details, clear direction, technical ability, and response for assistance is over and above the expectation. Angela is a pleasure to work with and professional at all times.
Experience
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PerfectServe
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Enterprise Implementation Consultant
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Sep 2021 - Present
The PerfectServe product suite drives better patient outcomes with the clinical communication solution that simplifies complex workflows to accelerate speed to care. The PerfectServe product suite drives better patient outcomes with the clinical communication solution that simplifies complex workflows to accelerate speed to care.
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BioIQ
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Senior Client Success Manager
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May 2020 - Sep 2021
Partner with health plan clients to improve their HEDIS scores and STAR ratings through distribution of home testing kits to targeted member populations. Partner with health plan clients to improve their HEDIS scores and STAR ratings through distribution of home testing kits to targeted member populations.
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Greywood Consulting Corp.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sr Training Consultant
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Feb 2018 - Aug 2019
Provided consulting on training strategies. Provided consulting on training strategies.
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athenahealth
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Optimization Services Manager
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May 2016 - Dec 2017
Managed a team of associates working with clients in the post-live space of athenaCollector. Optimization of finance, revenue cycle and front end operation workflows through content coaching, issue management, change management and governance. Collaborated on engagements across service lines with athenaClinicals and athenaCommunicator. Managed a team of associates working with clients in the post-live space of athenaCollector. Optimization of finance, revenue cycle and front end operation workflows through content coaching, issue management, change management and governance. Collaborated on engagements across service lines with athenaClinicals and athenaCommunicator.
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Ingenious Med
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Clinical Implementation Manager
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Aug 2012 - Apr 2016
Implemented charge capture software for physician practices nationwide. Software can run on mobile devices allowing physicians to enter charges at point-of-care. The product integrates with billing systems to eliminate paper, thus, allowing more time to dedicate on patient care. Implemented charge capture software for physician practices nationwide. Software can run on mobile devices allowing physicians to enter charges at point-of-care. The product integrates with billing systems to eliminate paper, thus, allowing more time to dedicate on patient care.
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Children's Healthcare of Atlanta
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Technical Trainer
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Aug 2009 - Aug 2012
Trained new hire respiratory therapists on the use of Epic Electronic Medical Records application for inpatient clinical documentation. Trained newly credentialed attendings, fellows, residents, physician assistants, and nurse practitioners on the use of Epic Physician Documentation and CPOE to perform their workflows - Admission, Rounding, Transfer, and Discharge. Surgeons receive add-on instruction. Managed all learning activities through extensive use of LMS. Served as primary departmental contact for Epic inpatient training inquiries. Leadership role over Epic inpatient training for nurses, unit secretaries, patient care techs, multiple rehab therapist specialties, social work, and chaplains. Acted as SME for computer-based training module development pertaining to physician audience.
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Georgia Piedmont Technical College
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United States
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Education Administration Programs
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200 - 300 Employee
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Adjunct CIS Instructor
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Sep 1999 - Mar 2004
Taught course on Program Design and Development including: sequence, conditional and iterative programming constructs, flowcharting, complex data structures, and modular programming. Taught course on Program Design and Development including: sequence, conditional and iterative programming constructs, flowcharting, complex data structures, and modular programming.
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Education
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University of Chicago
Certificate, Healthcare Informatics -
Arizona State University
MS, Decision & Information Science -
Rice University
BA, Managerial Studies, Computer Science
Community
