Experience

Atlantic City Country Club

• United States
• Golf Courses and Country Clubs
• 1 - 100 Employee

• Director of Events

  • Sep 2022 - Present

• Assistant Director of Events, Ottinger Golf Group

  • Feb 2022 - Feb 2023

• Event Coordinator

  • Feb 2021 - Mar 2022


Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Customer Solutions Agent

  • Mar 2016 - Feb 2021

  • Provide highest level of customer service to retain customers • Multitask in fast pace call center • Lead team and department trainings • Support supervisor with running team meetings and resolving day to day issues • Collaborate with HR to educate and promote Individual Development Plans for peers • Sell new products and services to existing customers • Ensure customers understand the value of and are happy with their purchases • Communicate with other departments to solve system/service issues • Schedule transfers of service and trouble calls • Show customer appreciation • Be a product ambassador Show less



Gymboree

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Aug 2015 - Aug 2016

  • Assisted the Store Manager with leading employees to drive financial results • Provided excellent customer service when dealing with comments, questions, or complaints • Prioritized and delegated tasks and responsibilities effectively and efficiently • Managed payroll • Opened and closed the store independently, balancing cash registers and preparing deposits • Trained new staff members • Coordinated product displays • Accepted, tracked and organized incoming deliveries Show less



Trump National Golf Club - Philadelphia

• Executive Assistant

  • Apr 2009 - Jan 2015

  • Managed all aspects of HR including payroll and insurance benefits • Supported accounts payable and receivable, prepared bank deposits, and controlled inventory • Planned and coordinated management and employee meetings • Handled event contract review and editing • Coordinated with department heads and developed employee and management scheduling • Supported special event planning from initial call/emails, facility tours, contract and details, set up and breakdown of events • Planned employee and member special events within budget • Managed social media and advertising websites including Facebook, The Knot, and Wedding Wire Show less