Angela Yen Han Tan

Credit Assessor (Senior Mortgage Consultant) at Yarra Capital
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • English Full professional proficiency
  • Chinese Native or bilingual proficiency
  • Malay Professional working proficiency

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Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Credit Assessor (Senior Mortgage Consultant)
      • May 2019 - Present

      Conduct comprehensive financial data analyses to assess creditworthiness and evaluate the risk involved in extending credit to individuals. Collaborate closely with underwriters and team members to review credit decisions and recommend appropriate loan terms that align with client needs and company objectives. Implement effective credit solutions to resolve financial concerns and improve clients' credit standings, maintaining high loan approval success rates. Ensure strict adherence to established guidelines, procedures, and underwriting standards by regularly updating knowledge of industry trends, regulations, and best practices. Foster strong relationships with clients and stakeholders by actively listening and providing exceptional service to ensure high levels of satisfaction and retention. Train and mentor junior staff members on credit assessment processes and procedures to maximize productivity and ensure consistent quality. Develop and create marketing materials such as brochures and term sheets to promote products and services, resulting in increased awareness and interest among potential clients. Show less

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Team Member
      • May 2018 - Dec 2018

      Provided exceptional customer service to foster customer loyalty. Cultivated a positive work environment with open communication and collaboration. Trained new team members on customer service and efficiency. Provided exceptional customer service to foster customer loyalty. Cultivated a positive work environment with open communication and collaboration. Trained new team members on customer service and efficiency.

  • Taylor's University
    • Subang Jaya, Selangor, Malaysia
    • Peers Assisted Learning Support (PALS) Student Leader
      • Apr 2017 - Nov 2017

      Mentored and advised freshmen students in the area of Finance to help them achieve academic success and reach their full potential. Conducted one-on-one counselling sessions with incoming students to provide them with customized academic guidance related to Finance, tailored to their individual needs and goals. Collaborated with other academic advisors and faculty members to develop and implement effective strategies to support freshmen in their Finance coursework, such as study groups, tutoring, and skill-building workshops. Show less

Education

  • QUT (Queensland University of Technology)
    Bachelor's Degree, Finance
    2018 - 2018
  • Taylor's University
    Bachelor of Business (Hons), Finance and Economics
    2016 - 2018

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