Experience

Banner Personnel Service, Inc

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Office Assistant

  • Jun 2006 - Present

  My position as a Office Assistant at Banner Personnel was to retain customers and improve the overall customer service experience, ensure that all incoming mail was open and prepped in order to be sent to the out source carrier to scan daily. Once claims were returned for processing from the out source carrier, results were measured from the date the claims were first received in the Agency to the date the mail was routed to an Examiner/HDM for processing. My position as a Office Assistant at Banner Personnel was to retain customers and improve the overall customer service experience, ensure that all incoming mail was open and prepped in order to be sent to the out source carrier to scan daily. Once claims were returned for processing from the out source carrier, results were measured from the date the claims were first received in the Agency to the date the mail was routed to an Examiner/HDM for processing.



American Medical Association

• United States
• Non-profit Organizations
• 700 & Above Employee

• Distribution Assistant

  • Nov 2012 - Nov 2018

  My position at the AMA was to provide a positive effect on communication and cooperation within the unit and help to foster a positive environment. Commission check distribution. Process ID cards ordered by Customer Care Center on assigned days. Print, distribute and mail ID cards according to schedule. Prepare individual brochures and complete portfolio packages and mail with corresponding system letters received from Customer Care Specialists on assigned days. Ensure corrected application, brochure, rate chart and any additional solicitation required materials are included.