Angela Voelkner

Member Services Associate at Canadian Gift Association (CanGift)
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • French -
  • German -

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Bio

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Credentials

  • First Aid & CPR Certification
    -
  • JHSC Certification Part 1 & 2
    -

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Member Services Associate
      • Dec 2006 - Present

      I work with members to resolve issues with our benefit suppliers; organize seminars and provide information and office services at the Toronto and Alberta gift shows. I provide AV support for on-show-site seminars and award presentations. I work with our benefit suppliers promoting their programs, negotiating for new initiatives for our members and for retailers attending the shows. I assist with membership renewals and new members with their applications. As well, in the past I have worked with sales reps, administering to our former Sales Rep Support Services (SRSS) program.

    • Canada
    • Truck Transportation
    • 400 - 500 Employee
    • Import Customs & Freight Customer Service
      • Mar 2003 - Dec 2006

      Dealt with missing, incomplete, incorrect, customs documents; storage issues; container tracking; arranging import FTL, LTL and air shipments mainly from China and arranging delivery once available. Dealt with missing, incomplete, incorrect, customs documents; storage issues; container tracking; arranging import FTL, LTL and air shipments mainly from China and arranging delivery once available.

    • Customer Service
      • Feb 1999 - Mar 2003

      Answered queries; data entry; track & trace; gave quotes; took care of the overages, damages, shortages dept.; worked at dispatch; handled dangerous goods; live animals and time crucial shipments both air and truck. Answered queries; data entry; track & trace; gave quotes; took care of the overages, damages, shortages dept.; worked at dispatch; handled dangerous goods; live animals and time crucial shipments both air and truck.

Education

  • York University
    Languages
    1990 - 1992

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