Experience

DD Homes Network
• Non-profit Organizations
• 1 - 100 Employee
• QIDP

  • Aug 2019 - Present


Courtyard Estates

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Activity Director/ Transportation Director

  • Nov 2011 - Aug 2019

  Plan and implement facility activities for tenants; design programs to encourage socialization, provide entertainment & improve daily living skills; design, implement, & execute activities for tenants at various skill levels; professional interaction with tenants, families, and the community; plan monthly/daily calendar for tenant & community events; editor for quarterly facility newsletter; recruit, organize, and coordinate volunteers; conduct one on one visits, care plan meetings, charting & assessments; lead monthly tenant council meetings; keep accurate records in accordance with state guidelines and purchase & maintain supplies. Organize & Maintain tenant transfer schedule; schedule initial & follow-up appointments and arrive timely to appointments; communicate effectively with physicians, their offices, & facility charge nurse; and ability to create good relationships with Tenants. Manage the facilities inquiry process; provide customers with facility related information via facility tours, personal visits and assessments; implement effective facility sales & marketing programs; make sales calls outside the facility to organizations, hospitals, physicians, community groups & other community contacts; coordinate the development & implementation of monthly & quarterly marketing plans; and work with team to develop & implement special events and presentations targeted to the community. Show less



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• Marketing Associate / Property & Causality Agent

  • Apr 2007 - Aug 2019

  Assist the Financial Professional in office management functions. Principal duties and responsibilities include: performing office administrative functions; preparing client approved marketing correspondence for the financial professional’s signature; assuring that client files are properly established and maintained; adhere to compliance and document retention guidelines; maintain accurate records on clients and prospects; update client file & contact logs; maintain calendar & schedule appointments; update computer & software; date stamp incoming mail; order & maintain supplies; answer incoming telephone calls and assist walk-in clients; handle routine service work; answer policy owner inquiries; attend training sessions & meetings; meet to review goals, progress, and priorities for the business; and accept premium payments from clients and properly account for all monies received. Collect information from prospects and clients to prepare quotes; review, update and write new business with clients; handle changes & claims of clients. Write P & C business through Liberty Mutual. Licensed in the state of Illinois Show less


Carl Sandburg College
• United States
• Higher Education
• 100 - 200 Employee
• Literacy Assistant / Instructor

  • 2000 - Dec 2007