Angela Tsirmoula

Product Manager at LearnWorlds
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR

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Bio

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Experience

    • Cyprus
    • E-Learning Providers
    • 100 - 200 Employee
    • Product Manager
      • Oct 2021 - Present

    • Poland
    • IT Services and IT Consulting
    • 100 - 200 Employee
      • May 2015 - Sep 2021

      As a Product Owner in Anixe, I am responsible for creating a new Back Office system for a major multinational bedbank. I am part of an amazing Agile Scrum team of 6 Software Engineers, 1 Technical Lead, 1 QA Engineer and 1 UX/ UI Designer. Some of my duties are:• running the requirements elicitation process, and • analyzing the given requirements, identifying the assumptions, the risk, the impact and the dependencies.• working closely with the UX designer to understand the actual problem and minimize the assumptions, in order to provide viable and holistic solutions.• engaging the stakeholders to the whole process, in order to ensure their buy-in.• negotiating the features that will be included in the product, and • along with the team and the stakeholders, defining the MVP and the versions of the product.• monitoring and ensuring the overall delivery of the project (usability sessions, user feedback sessions, continuous release, Customer Acceptance Testing, users training, beta release, launch etc).• managing the dependencies on systems level as well as on processes level (most features affect several departments with different goals and needs, that are located in 7 different countries).• prioritizing the features that will be developed, according to their added value and their technical dependencies.• produce comprehensive and detailed INVEST user stories.• reporting to the CTO for the progress, impediments and estimated releases of the features, according to the product roadmap.• ensuring the well-being of the team.• ensuring that the team has a clear understanding of our goals and removing any impediments or doubts. Show less

      • Oct 2014 - Apr 2015

      As a Documentation Manager, I was responsible for the creation of user friendly and easily readable user manuals of the developed products, as well for the training of the users.

    • Restaurant Hostess
      • May 2013 - Oct 2013

      As a Hostess, I was managing all the reservations of one of the high-end and most busy a la carte restaurant of the complex (110 seats- approximately 290 covers), as well as the reservations of the 8 restaurants during the non operating hours. I was ensuring the smooth turnover of the restaurant and the customers satisfaction; I was managing the special requests of the VIP reservations; and I was handling the on the spot customer complaints. As a Hostess, I was managing all the reservations of one of the high-end and most busy a la carte restaurant of the complex (110 seats- approximately 290 covers), as well as the reservations of the 8 restaurants during the non operating hours. I was ensuring the smooth turnover of the restaurant and the customers satisfaction; I was managing the special requests of the VIP reservations; and I was handling the on the spot customer complaints.

    • Restaurant Hostess
      • Mar 2010 - Apr 2013

      Hostess at the innovative "Chan Restaurant & Bar" (Asian cuisine). A project by Oliver Peyton and Andy Martin. Along with my hostess duties, I was also empowered with main Supervisor duties, reporting to the Restaurant Manager. Hostess at the innovative "Chan Restaurant & Bar" (Asian cuisine). A project by Oliver Peyton and Andy Martin. Along with my hostess duties, I was also empowered with main Supervisor duties, reporting to the Restaurant Manager.

  • Kiropolis
    • Piraeus, Greece
    • Co-Founder | General Manager
      • Mar 2005 - Jul 2008

      Starting from a small retail candle shop, within 3 years, it expanded in the wholesale market by manufacturing & providing candles in high-end restaurants, luxury hotels and smaller retail shops. Starting from a small retail candle shop, within 3 years, it expanded in the wholesale market by manufacturing & providing candles in high-end restaurants, luxury hotels and smaller retail shops.

Education

  • E-cornell
    Financial Management Certificate, Financial Management
    2008 - 2008
  • ATEI of Athens
    Tourism Business Management
    2000 - 2004

Community

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