Product Manager

• Oct 2021 - Present

Product Owner

• Oct 2014 - Sep 2021

As a Product Owner in Anixe, I am responsible for creating a new Back Office system for a major multinational bedbank. I am part of an amazing Agile Scrum team of 6 Software Engineers, 1 Technical Lead, 1 QA Engineer and 1 UX/ UI Designer. Some of my duties are: • running the requirements elicitation process, and • analyzing the given requirements, identifying the assumptions, the risk, the impact and the dependencies. • working closely with the UX designer to understand the actual problem and minimize the assumptions, in order to provide viable and holistic solutions. • engaging the stakeholders to the whole process, in order to ensure their buy-in. • negotiating the features that will be included in the product, and • along with the team and the stakeholders, defining the MVP and the versions of the product. • monitoring and ensuring the overall delivery of the project (usability sessions, user feedback sessions, continuous release, Customer Acceptance Testing, users training, beta release, launch etc). • managing the dependencies on systems level as well as on processes level (most features affect several departments with different goals and needs, that are located in 7 different countries). • prioritizing the features that will be developed, according to their added value and their technical dependencies. • produce comprehensive and detailed INVEST user stories. • reporting to the CTO for the progress, impediments and estimated releases of the features, according to the product roadmap. • ensuring the well-being of the team. • ensuring that the team has a clear understanding of our goals and removing any impediments or doubts.

Documentation Manager

• Oct 2014 - May 2015

As a Documentation Manager, I was responsible for the creation of user friendly and easily readable user manuals of the developed products, as well for the training of the users. As a Documentation Manager, I was responsible for the creation of user friendly and easily readable user manuals of the developed products, as well for the training of the users.

Restaurant Hostess

• May 2013 - Oct 2013

As a Hostess, I was managing all the reservations of one of the high-end and most busy a la carte restaurant of the complex (110 seats- approximately 290 covers), as well as the reservations of the 8 restaurants during the non operating hours. I was ensuring the smooth turnover of the restaurant and the customers satisfaction; I was managing the special requests of the VIP reservations; and I was handling the on the spot customer complaints. As a Hostess, I was managing all the reservations of one of the high-end and most busy a la carte restaurant of the complex (110 seats- approximately 290 covers), as well as the reservations of the 8 restaurants during the non operating hours. I was ensuring the smooth turnover of the restaurant and the customers satisfaction; I was managing the special requests of the VIP reservations; and I was handling the on the spot customer complaints.

Restaurant Hostess

• Mar 2010 - Apr 2013

Hostess at the innovative "Chan Restaurant & Bar" (Asian cuisine). A project by Oliver Peyton and Andy Martin. Along with my hostess duties, I was also empowered with main Supervisor duties, reporting to the Restaurant Manager. Hostess at the innovative "Chan Restaurant & Bar" (Asian cuisine). A project by Oliver Peyton and Andy Martin. Along with my hostess duties, I was also empowered with main Supervisor duties, reporting to the Restaurant Manager.

Co-Founder | General Manager

• Mar 2005 - Jul 2008

Starting from a small retail candle shop, within 3 years, it expanded in the wholesale market by manufacturing & providing candles in high-end restaurants, luxury hotels and smaller retail shops. Starting from a small retail candle shop, within 3 years, it expanded in the wholesale market by manufacturing & providing candles in high-end restaurants, luxury hotels and smaller retail shops.