Manager

• Jun 2022 - Present

Senior Human Resource Specialist

• Aug 2021 - Jun 2022

The role requires: - Responsible for onshore and offshore talent acquisition for corporate HQ and senior executives of global entities - Develop and utilise various channels of talent pipeline (job boards, social media, campus recruitment, etc), build relationships with candidates and recruitment partners - Conduct new hire induction and onboarding programme - Initiate and monitor learning and development track of corporate HQ staff - Develop and curate employee engagement and wellness activities - Administer and track local and overseas staff benefits programme - Manage internal social media channels Show less

Lead Talent Acquisition cum Project Management Specialist

• Mar 2019 - Jul 2021

The role requires: - Manage onshore and offshore recruitment of IT professionals for deployment to client projects - Provide leadership and expert advice on recruitment and onboarding matters - Collaborate with internal and external stakeholders, clients, project directors to control project financials through efficient resource deployment and management - Build relationships with external recruitment partners and develop various channels for volume talent acquisition - Provide leadership and guidance to Project Management Office team - Ensure compliance with audit, regulatory, legal, internal and client recruitment processes and standards - Track operations and project status to ensure adherence to projected timeline - Manage communications with key stakeholders, provide timely and accurate adhoc status updates and monthly staffing reports - Monitor customer satisfaction and address feedback across all projects Accomplishments - Spearheaded recruitment of offshore IT professionals for the launch of NEXT Shenzhen Innovation Centre (The Straits Times, 18 Jan 2021) - Successfully onboarded more than 150 new headcount in Singapore and China over 18 months, managing more than 230 onshore and offshore resources deployed across more than 35 projects - Successfully placed project managers, senior solution architects and other IT professionals Show less

Administration & Business Development Manager

• Dec 2004 - Mar 2019

The role requires:- Manage quotations, tenders and contracts- Formulate product branding, marketing strategies for early childhood product distribution- Design and implement processes to enhance sales and office productivity- Manage existing client base, acquire new accounts- Cultivate relationships to maximise client retention and satisfaction, administer customer database, monitor client purchasing behaviour, drive and manage marketing projects- Oversee finance responsibilities and all office and business administrative functions, including procurement, supplier and client management, liaise with external agencies for reports, survey returns- Organise workshops, marketing events, exhibitions, other adhoc projectsAccomplishments - Established foothold in major accounts- Expanded regional sales to Malaysia, Myanmar, Philippines and Vietnam- Revamped client tracking and developed new customer database to track client purchase patterns and trends for product up-sell and cross-sell- Consolidated all product materials and customer data onto computerised centralised database- Orchestrate and manage tenders Show less

Sales & Business Development Executive

• Sep 2000 - Dec 2004

The role requires:- Provide support for quotations, tenders and contracts- Setup new business unit distributing greeting cards and gifts- Involved in all aspects of business from start, including market research, product sourcing and branding, stock inventory planning, cashflow management- Develop and maintain overseas supplier and customer relations- Evaluate business profits, devise and fine-tune marketing and sales strategiesAccomplishments- Established independent client base in major retail shopping spaces including Paragon, Marina Square, Raffles City, Bugis Junction- Sold gifts retail business after 4 years Show less

Senior Human Resource Analyst

• Feb 2000 - Aug 2000

The role requires:- Review, refine and fine-tune Civil Service-wide medical personnel policies - Provide leadership on development of online medical claims system (MCPS) to facilitate seamless service-wide claims processing, ensure data integrity and alignment of system upgrades to policies- Function as single-point-of-contact business partner between PSD and MOE pertaining to personnel policy matters, ensure adherence to personnel policies- Provide expert clarifications and assistance on HR policy matters- Provide full committee secretariat supportAccomplishments- Assist ministry in their annual promotion exercise- Inter-ministry committee member, developing new initiatives, monitoring programmes and operational results of the organisation- Liaison officer for visiting ASEAN delegates to Singapore-hosted conferences Show less

Human Resource Personnel Executive

• Jun 1996 - Jan 2000

The role requires:- Identify structural problems in manning levels for different jobs- Generate HR analysis reports for surveys and analysis, engage in indepth studies and highlight service-wide staffing trends- Assist in providing a progressive and sound personnel management framework for the service - Administer and manage service-wide HRIS, ensure data integrity and alignment of system upgrades to policies- Conduct training of service-wide personnel staff on HRIS modules and HR policies- Provide data studies and reports for implementation of personnel policy reviewsAccomplishments- Department Coordinator ensuring Y2K compliance of the organisation- Section Coordinator for successful ISO9000 certification- HRIS DRP Coordinator in charge of system readiness at recovery site- Heavily involved in service-wide HRIS migration to SAP structure Show less