Angela Serviss

Executive - Product Strategy & Operations, Digital Health Platform at Invitae
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US
Languages
  • French -

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Credentials

  • WSET Level 1
    WSET — Wine & Spirit Education Trust
    Jan, 2020
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Feb, 2020
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Nov, 2019
    - Nov, 2024
  • CRISC
    ISACA

Experience

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Executive - Product Strategy & Operations, Digital Health Platform
      • Mar 2022 - Present

      Led cross functional executive team of sales, product, engineering, legal, implementation and others in strategic initiatives supporting a clinical decision support portfolio of software to enable automated workflows to identify patients who can benefit from incorporation of genetic testing into their care. Developed SaaS pricing and cost of good sold (COGS) model and for three tiered packaging model. Developed sales enablement process & tools for demand generation, pipeline… Show more Led cross functional executive team of sales, product, engineering, legal, implementation and others in strategic initiatives supporting a clinical decision support portfolio of software to enable automated workflows to identify patients who can benefit from incorporation of genetic testing into their care. Developed SaaS pricing and cost of good sold (COGS) model and for three tiered packaging model. Developed sales enablement process & tools for demand generation, pipeline management, proposal & statement of work documentation. Piloted population health use case for driving hereditary cancer screening in primary care settings, expanding sales channels into new markets and settings.

    • Head of Business Operations & M&A, Product and Technology Organization
      • Aug 2020 - Mar 2022

      Implemented technology diligence and integration framework for evaluating and executing 6 acquisitions in 18th months across diverse scientific and technology assets. Led integration for product & technology teams coordinating with cross functional technical, legal, finance, and procurement stakeholders to operationally transition acquired companies to HQ managed processes. Led team of project managers delivering process transformation and company objectives across information… Show more Implemented technology diligence and integration framework for evaluating and executing 6 acquisitions in 18th months across diverse scientific and technology assets. Led integration for product & technology teams coordinating with cross functional technical, legal, finance, and procurement stakeholders to operationally transition acquired companies to HQ managed processes. Led team of project managers delivering process transformation and company objectives across information security, cloud operations, and compute infrastructure Developed and implemented Key Performance Indicator reporting process for product portfolio, engineering productivity, and customer behavior reporting to the Board of Directors

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • VP - Program Management (IT M&A Leader), GE Healthcare - Digital Technology
      • Jul 2018 - Jan 2020

      Led all IT planning activities in preparation to separate GEHC applications and infrastructure into a standalone environment. Led an extended team of 55+ project managers and advisors to execute a 3 year roadmap totaling ~$180MM in planned investment. Partnered extensively with Finance and IT leadership team to deliver standalone legal entity structure, TSA inventory, project planning for TSA exit, and rigorous PMO processes.

    • Senior Manager, Corporate Audit and Advisory Staff - IT & Cybersecurity
      • May 2017 - Jun 2018

      The Corporate Audit Staff (CAS) is an intensive executive leadership program consisting of four month assignments in audits and advisory engagements where members develop advanced technical and communication skills through fast paced assignments and high exposure presentations with senior finance and technology business executives. As a Senior Audit Manager I led a team of teams (20 individuals) through multiple technical engagements. In this role I was a strategic partner to business… Show more The Corporate Audit Staff (CAS) is an intensive executive leadership program consisting of four month assignments in audits and advisory engagements where members develop advanced technical and communication skills through fast paced assignments and high exposure presentations with senior finance and technology business executives. As a Senior Audit Manager I led a team of teams (20 individuals) through multiple technical engagements. In this role I was a strategic partner to business CIOs, CDOs and CFOs, coached Audit Managers and Associates on audit procedures & communication and focused on talent development, performance management. Two engagements of note: Product Cybersecurity Audit: Reviewed DevSecOps processes for Industrial Internet of Things IIoT/IoT products based on a NIST 800-53 control framework. Audit resulted in changes to development documentation tools, software component tracking requirements, and product end of life/end of support standards. IoT SaaS Platform: Supported Product Management teams to identify inconsistencies in feature backlog management process and low ROI features to reduce investment in non revenue driving capabilities. Partnered with commercial and customer success teams to enhance revenue triggers for SaaS products to ensure subscriptions are started and renewed timely resulting in $4MM of opportunities. Outside of client work, I led efforts to modernize the risk assessment process to including emerging risk areas including migration to cloud, data privacy/GDPR and third party risk management as well as update standard audit plans to utilize ISO 27001 controls. I was an active leader in the CAS Womens Network focusing on mentoring junior women in the IT track to increase gender diversity within the organizations' leadership and increasing the recruiting pipeline gender diversity by 3x to ensure diverse teams.

    • Manager, Corporate Audit Staff - Digital Technology & IT
      • May 2016 - May 2017

      • Led three global teams of 6-8 analysts in audit, technology and process improvement engagements, risk assessed audit areas to define trimester execution scope for each individual including success metrics across multiple GE businesses • Facilitated weekly update discussions with executive and operating level clients to provide continual progress updates and realign priorities on ongoing basis • Developed associates on real time basis to provide feedback on quality of work products… Show more • Led three global teams of 6-8 analysts in audit, technology and process improvement engagements, risk assessed audit areas to define trimester execution scope for each individual including success metrics across multiple GE businesses • Facilitated weekly update discussions with executive and operating level clients to provide continual progress updates and realign priorities on ongoing basis • Developed associates on real time basis to provide feedback on quality of work products, level of innovation and executive stakeholder communication • Built 1yr + analytics platform roadmap and strategy to be executed by parallel design, data science, and development teams to transform and automate audit work performed by 400+ associates annually • Coached associates on definition of user stories, acceptance criteria, testing plans and agile mythology • Simplified five internal processes through tool enhancement and automation to reduce FTE effort, improve data quality and eliminate activities no longer required • Implemented program structure to process map and identify ASC 606 related system changes and accelerate implementation across four Power Services ERP and contract modeling systems

    • Associate - Digital Technology; Corporate Audit & Consulting Staff
      • May 2014 - May 2016

      • Completed six diverse analyst assignments across four GE business, quickly understanding complex problems, independently developing action plans and updating cross functional stakeholders regularly • Developed automation strategy to eliminate manual analysis of 10 FTEs for critical services businesses processes by enhancing ERP design requirements to include a necessary data for time intensive calculations • Analyzed IT spending across two companies to quantify $100 million of savings… Show more • Completed six diverse analyst assignments across four GE business, quickly understanding complex problems, independently developing action plans and updating cross functional stakeholders regularly • Developed automation strategy to eliminate manual analysis of 10 FTEs for critical services businesses processes by enhancing ERP design requirements to include a necessary data for time intensive calculations • Analyzed IT spending across two companies to quantify $100 million of savings by creating custom framework to identify and rationalize duplication for GE’s largest acquisition • Implemented and managed dependency tracking and progress reporting templates being utilized by 50+ employees in three GE BUs to track Alstom integration progress, gaps and improve strategy • Translated US GAAP foreign exchange functional requirements for complex project accounting into 90 test cases to validate financial conversion of ERP managing $44 million of annual revenue

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant, IT Advisory Services
      • Aug 2011 - May 2014

      In this role as a technology analyst I rotated through many engagements across EY FSO service lines including audit and technology transformation engagements. While working on audits I led all Sarbanes Oxley (SOx) testing and documentation activities including: conducting process walkthroughs, test design for TOE & TOD, evidence collection and documentation, SOC 2 review and tracked audit progress for audit leadership. On projects I partnered with clients to process map and… Show more In this role as a technology analyst I rotated through many engagements across EY FSO service lines including audit and technology transformation engagements. While working on audits I led all Sarbanes Oxley (SOx) testing and documentation activities including: conducting process walkthroughs, test design for TOE & TOD, evidence collection and documentation, SOC 2 review and tracked audit progress for audit leadership. On projects I partnered with clients to process map and analyze banking capabilities such as Anti-Money Laundering (AML) transaction monitoring, alert investigation and documentation, and corporate credit facility origination. Outside of client engagement I planned counseling family meetings, and rotational program town halls to contribute to the firm culture. Show less In this role as a technology analyst I rotated through many engagements across EY FSO service lines including audit and technology transformation engagements. While working on audits I led all Sarbanes Oxley (SOx) testing and documentation activities including: conducting process walkthroughs, test design for TOE & TOD, evidence collection and documentation, SOC 2 review and tracked audit progress for audit leadership. On projects I partnered with clients to process map and… Show more In this role as a technology analyst I rotated through many engagements across EY FSO service lines including audit and technology transformation engagements. While working on audits I led all Sarbanes Oxley (SOx) testing and documentation activities including: conducting process walkthroughs, test design for TOE & TOD, evidence collection and documentation, SOC 2 review and tracked audit progress for audit leadership. On projects I partnered with clients to process map and analyze banking capabilities such as Anti-Money Laundering (AML) transaction monitoring, alert investigation and documentation, and corporate credit facility origination. Outside of client engagement I planned counseling family meetings, and rotational program town halls to contribute to the firm culture. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Intern, IT Advisory Services, Financial Services Office
      • Jun 2010 - Aug 2010

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Business Operations Intern
      • May 2008 - Aug 2009

Education

  • Indiana University - Kelley School of Business
    Bachelors of Science, Business; Finance and Technology Management, French (Minor)
    2007 - 2011

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