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5.0

/5.0
/ Based on 1 ratings
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Ben Tuffin

Angela is such a joy to work with. She is very efficient and her work always exceeds expectations. Her organisation and leadership skills always brings the best out of other people. Angela is a great member of any team, I've had the privilege of working on projects with Angela.

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Experience

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Co - Owner / Business Support Angel
      • Jul 2017 - Present

      Exceeding Expectations One Call At A Time! We are people who are crazy about customer service and decided to set up our own local business so that we can offer you the service we believe you all deserve. ​ Our promise to you: ​ • Personalised service • 100% passion for first class customer service • Friendly independent family run business • Friendly advice and guidance ​ If you’re doing business with us you’re helping a local company build their brand within the local community. ​ We believe our passion, experience and focus for 1st class customer service are the best qualities to compliment your business. ​ We promise to answer your calls in your company name when you can’t pick up. A missed phone call can be a missed business opportunity. If you can’t always be by the phone we will pick up for you and treat your clients just as you would. With our reliable and flexible telephone answering service every single call will be answered. Promise. We are real, qualified human beings who get to know your business, answer your calls and take messages in a professional and friendly manner when you’re not there to pick up the phone. Like a dedicated employee, but without the costs and with the flexibility. ​ We’d love to hear from you to see how we can help you. Don’t be a stranger feel free to pick up the phone, arrange to meet for a virtual coffee or pop me an email. Show less

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Brand Ambassador
      • Apr 2020 - Present
    • United Kingdom
    • Executive Offices
    • Owner of Angel Virtual Assistants
      • Aug 2019 - Present
    • United Kingdom
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Customer Service Representative Team Lead
      • Feb 2013 - Jan 2017

      • Dealing with all telephone enquiries • Raising Purchase Orders for Clients/Suppliers • Creates and revises systems and procedures by analyzing operating practices, record keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes. • Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. • Manage and track team quality and performance. • Respond to quality issues through coaching, improvement. Show less

Education

  • Winton Secondary School Andover
    1995 - 2000

Community

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