Experience

Veterans Evaluation Services

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Clinic Intake Specialist

  • Sep 2019 - Present

  Killeen, Texas, United States Verify Identity of Veteran upon arrival Check Veteran in for appointment and document cases Log and track Veteran compliments and complaints and forward to management Aid Veterans in the next step of the C&P process and direct them to the proper contacts Develop and write SOPs for reports and procedures Compiling weekly reports and distribution to the Region Ensuring adherence to all HIPAA and VA guidelines Inventory and supply for the office



Carl R. Darnall Army Medical Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• NCOIC Gastroenterology

  • Dec 2015 - May 2018

  Fort Hood, Tx • Supervised 25 military and civilian staff in clinical operations and treating approximately 600 patients per month, while maintaining maximum productivity and following all Standard Procedures of Operation • Monitored daily operations in military and civilian sectors providing guidance and administrative support • Led area of operations in both sectors during 6 State and Government inspections achieving a rating of excellence



4-9 Infantry Division

• Clinic NCOIC

  • Apr 2015 - Oct 2015

  Fort Carson, CO • Supervised 25 military and civilian staff in clinical operations and treating approximately 600 patients per month, while maintaining maximum productivity and following all Standard Procedures of Operation • Monitored daily operations in military and civilian sectors providing guidance and administrative support • Enforced all company policies including but not limited to, safety, inflectional control, uniforms and appearance • Led area of operations in both sectors during 6 State… Show more • Supervised 25 military and civilian staff in clinical operations and treating approximately 600 patients per month, while maintaining maximum productivity and following all Standard Procedures of Operation • Monitored daily operations in military and civilian sectors providing guidance and administrative support • Enforced all company policies including but not limited to, safety, inflectional control, uniforms and appearance • Led area of operations in both sectors during 6 State and Government inspections achieving a rating of excellence Show less



4-9 Infantry

• United States
• Truck Transportation

• Evacuation NCOIC

  • Apr 2015 - Oct 2015

  Fort Caron, CO



1/4 Stryker Brigade Combat Team

• Clinic NCOIC and Squad Leader

  • Feb 2011 - Apr 2015

  Fort Carson, CO



Northwest Florida Daily News

• District Manager of Distribution

  • Nov 2009 - Dec 2010

  Crestview, FL • Managed day to day organization of routes for 10 employees/drivers • Cold called previous subscribers with average of 10 renewals a month • Updated routes daily with new subscribers • Handled customer complaints with no loss of subscribers



BACKYARD BURGERS

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • Mar 2007 - Aug 2009

  Crestview, FL/ Fort Walton Beach, FL • Led area of operations in both sectors during 6 State and Government inspections achieving a rating of excellence • Organized weekly training for 25 employees to ensure compliance, increased productivity and knowledge • Calculated and improved profit and loss for the company and improved profits by $3,000 week in 6 months • Enforced all company policies including but not limited to, safety, inflectional control, uniforms and appearance