Experience

TicketReturn

• United States
• Software Development
• 1 - 100 Employee

• V.P. of Operations

  • Sep 2003 - Present

  Directs and oversees TicketReturn’s day-to-day operational policies, development objectives, and client initiatives. Provides strategic planning and goal-setting working directly with all areas of the company. Directs and oversees TicketReturn’s day-to-day operational policies, development objectives, and client initiatives. Provides strategic planning and goal-setting working directly with all areas of the company.



DENTON

• United Kingdom
• Design Services
• 1 - 100 Employee

• Computer Consultant

  • 2001 - 2003

  Assigned to SilasTechnologies (subsidiary of Wachovia Bank). Primary role in Quality Assurance to ensure new software versions were fully tested and documented. Assisted Sales Staff with client demonstrations and maintained client issues and development requests. Managed assignments/tasks for all developers. Assigned to SilasTechnologies (subsidiary of Wachovia Bank). Primary role in Quality Assurance to ensure new software versions were fully tested and documented. Assisted Sales Staff with client demonstrations and maintained client issues and development requests. Managed assignments/tasks for all developers.



Electronic Data Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager

  • 1999 - 2001

  Account Manager responsible for EDS’ relationship with US Airways, managing all infrastructure-related issues and acting as the single point of contact for the US Airways Information Technology Staff. Served as the Infrastructure Departmental Emergency Response Coordinator responsible for facilitating command center operations during air travel emergencies. Account Manager responsible for EDS’ relationship with US Airways, managing all infrastructure-related issues and acting as the single point of contact for the US Airways Information Technology Staff. Served as the Infrastructure Departmental Emergency Response Coordinator responsible for facilitating command center operations during air travel emergencies.



Sabre Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager

  • 1997 - 1999

  Manager of the Infrastructure Account Team at Sabre, responsible for the US Airways Account during conversion/migration between Sabre Infrastructure Delivery and the US Airways client system. Manager of the Infrastructure Account Team at Sabre, responsible for the US Airways Account during conversion/migration between Sabre Infrastructure Delivery and the US Airways client system.



US Airways (now American Airlines)

• Airlines and Aviation
• 700 & Above Employee

• Team Leader

  • 1992 - 1997

  Team Leader for the Technical Architecture team at US Airways. Managed application programmers to coordinate assignments as a liason with our Business Analysts. Team Leader for the Technical Architecture team at US Airways. Managed application programmers to coordinate assignments as a liason with our Business Analysts.



DENTON

• United Kingdom
• Design Services
• 1 - 100 Employee

• Computer Consultant

  • 1988 - 1992

  Worked at Wachovia Bank engaged in several large projects in various roles from programming to project management. Worked at Wachovia Bank engaged in several large projects in various roles from programming to project management.



Integon Ins

• United States
• Information Technology & Services

• Senior System Analyst

  • 1981 - 1988

  Programmer and systems analyst working on various projects. Provided on call support for applications during and after work hours. Programmer and systems analyst working on various projects. Provided on call support for applications during and after work hours.