Experience

Tunstall Australasia

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Technical Implementation Specialist

  • Apr 2019 - Present

• Quality Coordinator

  • Dec 2013 - Apr 2019

  Angela joined Tunstall over 22 years ago and has developed a wide range of skills in Administration, Logistics, Finance, Customer Service, Technical Services, Workplace Health & Safety, and Quality Assurance. Angela’s involvement in the various facets of business operations and operational support has provided a strong background for benchmarking and continually improving the Quality Management System.Angela’s qualifications include: • Quality Management Systems• Management Systems Auditing• Lead Management Systems Audit Teams• Health and Safety Representative • Evacuation Coordination• ITIL Foundation Certificate in IT Service Management• Certified Help Desk AnalystThe Quality Coordinator is responsible for the implementation of our Quality Assurance plan. The scope of this position includes: • Providing management support• Supervision of the quality assurance function• Ensures the independence of the quality assurance function• Helps staff and other resources as needed to support quality assurance• Ensures resolution of problem and concern issues• Ensure identified improvements are implemented in relation to problem and concern issues• Review and lead audits of the quality management system and associated processes• Participate in product validation and acceptance of new products

• Service Centre Team Leader

  • Oct 2011 - Dec 2013

  In addition to the primary role of Service Centre Team Leader, I am also carrying out the duties of Quality Co-ordinator and Health & Safety Representative

• IT Administrator

  • Oct 2007 - Nov 2011

• IT Support and Personal Assistant

  • Feb 2006 - Oct 2007

• Operations and Database Administrator

  • Mar 2005 - Feb 2006

• Office Administrator

  • Jul 1999 - Mar 2005

• Secretary, Administrator, Receptionist

  • Nov 1996 - Jul 1999

• Office Assistant

  • Mar 1995 - Nov 1996