Angela Paternina

Project Portfolio Manager at Armacell
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Contact Information
us****@****om
(386) 825-5501
Location
LU
Languages
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency
  • French Elementary proficiency
Skills

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Bio

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Hugo A. Nava

Angela has been a great contributor to our team and customers; she has shown differential leadership and team cohesion capabilities, customer and project management on bimodal projects. Deep sector knowledge and excellent challenge adopter, ideal ICT projects where IT meets the Network. She is up to date with Telecom Industry drivers, understands and knows how to unleash Data value inside the Telco business, deployment and Operations, strongly competent on TMF frameworks, and connects all this knowledge to practical use cases. I fully recommend Angela not only for her professional approach but also for the excellent soft skills shown every day during our mission together. Wherever she stands I am pretty sure she will make her company grow along her.

Ivonne Ruales

I have known Angela 16 years ago and I'm honored to say that she is an excellent person, a great engineer, a constant and timely collaborator; Her skills and attitudes lead her to success in the task she assumes. Her knowledge and the way she uses them makes her an ideal person to handle situations where smart solutions are required, 'cause she observed in the most effective way, as no other could.

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Credentials

  • PRINCE2® Foundation
    PeopleCert
    Jul, 2020
    - Sep, 2024
  • Machine Learning for Business Professionals
    Google Cloud Platform Certified
    Jun, 2020
    - Sep, 2024
  • Innovation Management
    Erasmus Universiteit Rotterdam
    Nov, 2019
    - Sep, 2024
  • Business Analytics Executive Overview
    University of Illinois at Urbana-Champaign| Coursera
    Sep, 2019
    - Sep, 2024
  • Diversity and Customer Focus
    Harvard Business Publishing Corporate Learning
    May, 2016
    - Sep, 2024
  • Innovation for creative, agile and effective project management
    CINTEL - ICT Research and Development Center
    Nov, 2015
    - Sep, 2024
  • Project Management under PMI Guidelines
    EUD - Fundación de Egresados de la Universidad Distrital
    Aug, 2012
    - Sep, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco Networking Academy
    Dec, 2005
    - Sep, 2024

Experience

  • Armacell
    • Luxembourg
    • Building Materials
    • 700 & Above Employee
    • Project Portfolio Manager
      • May 2021 - Present

      I lead the framework implementation for change and IT project portfolio management, following Prince2 best practices. I lead the framework implementation for change and IT project portfolio management, following Prince2 best practices.

  • everis
    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager - Specific Knowledge Leader
      • Oct 2018 - Apr 2019

      • I led Big Data use case implementation projects, guided by tmforum's best practices with budget in excess of USD 300K, delivering within time, quality and budget specs. Customer satisfaction opened up new project opportunities. • I managed the second level of customer relationship and a team of 12 Data scientists and analysts identifying synergies and growth opportunities helping their transformation into a high performance team. • I led Big Data use case implementation projects, guided by tmforum's best practices with budget in excess of USD 300K, delivering within time, quality and budget specs. Customer satisfaction opened up new project opportunities. • I managed the second level of customer relationship and a team of 12 Data scientists and analysts identifying synergies and growth opportunities helping their transformation into a high performance team.

  • Tigo Colombia
    • Colombia
    • Telecommunications
    • 700 & Above Employee
    • Product quality supervisor
      • Jul 2016 - Apr 2018

      • I assessed best practices in line with company’s strategy and designed the quality framework following ITIL's and tmforum's Product Lifecycle Application and eTOM best practices for end-to-end product development. The framework is currently operational and is used for high impact products across several business units, leading to improved visibility for decision making and error reduction during product implementation and delivery to the customers. • I led the implementation of 10 pilots for strategic products to measure quality, perform business and root cause analysis and tests guided by ISTQB’s best practices through contact center and network performance complaints typification. The results were used to adjust the framework, measurement points and strategy to focus on the customer and led to 10% improvement of customer centricity KPI’s. • I spearheaded the creation of the area, designed the roles, processes, outsourced services and selected of senior staff. Show less

  • TIGOUNE Millicom
    • Merger and Acquisition Project Manager
      • Oct 2014 - Jun 2016

      *Acknowledgmenet from the TIGO-UNE’s VP of Operations for leading the best project in terms of overall compliance (scope, time and cost) and impact in 2015*• I planned the IT projects portfolio for 2014 and 2015. This required working with areas from both companies and the support teams from Boston Consulting Group and Strategy&. • I managed the program of uber ICT projects, B2B and Supply Chain related to them, with budget in excess of USD 1M. This led to successful infrastructure synergies and significant savings in CAPEX and OPEX within planned quality, time and cost. One of the projects in the portfolio produced 200% the expected savings, contributing to greater operational efficiency. Show less

    • Process specialist
      • Jun 2012 - Sep 2014

      • I conducted continuous improvement efforts through incident and issues management, diagnostics, root cause analysis, process design, tool selection, performance indicators design, continuous improvement processes, implementation project management and personnel training for short codes, accounting analysis of network expansion contracts and execution of work orders for CS CORE and PS CORE, guided by ITIL and eTOM Business Process Framework, which led to reduced implementation times, increased agility to respond to new market requirements and increased customer satisfaction through automation of accounting analysis for 60% of network expansion contracts, 19% YoY decrease of CORE work orders execution time, 25% YoY decrease of recurrent change orders execution time, 3% decrease of acquisition time for corporate SMS Integrator-Multioperator products. Show less

    • Peer Reviewer, Audits team and Support design and implementation of ICT processes
      • 2009 - 2013

      I supported other Millicom operations in audits and process improvement projects. These audits and projects lasted approximately two weeks per country and per year:Peer Reviewer – Audits team Tigo Colombia 2009, 2010, 2011 y 2013Tigo Honduras 2011Tigo Salvador 2012AMNET Costa Rica 2010Tigo Guatemala and Honduras 2011Support design and implementation of ICT processes Show less

    • Internal control analyst
      • Dec 2011 - May 2012

      • I assessed internal control regulation and redesigned, monitored and optimized risk management, internal and SOX controls related to supply chain, billing and ICT and led the implementation of automation projects, resulting in improved methodologies, organizational communications and efficiency in a controlled environment. The high level of compliance in recertification audits led to recognition as a SOX expert, and supporting other Millicom operations in Central America.

    • SOX and Process Analyst
      • Aug 2006 - Nov 2011

      • I assessed SOX company’s guidelines and designed and implementated processes, controls and tools for ICT areas, leading to SOX compliance certification. • I designed and led the implementation of operational risk management processes such as business continuity plan, loss prevention standard compliance, change management and logical and physical security management.

Education

  • EU Business School
    MBA, Blockchain Management
    2020 - 2023
  • Universidad de los Andes - Colombia
    Master of Sciences of Industrial Engineering, Emphasis on organizational design and diagnostics
    2006 - 2008
  • Universidad Nacional de Colombia
    Bachelor of Sciences of Electronics Engineering, Telematics
    2001 - 2006

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