Experience

BRCGS

• United Kingdom
• Public Safety
• 1 - 100 Employee

• Head of Standards BRCGS

  • Jan 2021 - Present



Available for new opportunities

• Building Materials
• 1 - 100 Employee

• Senior Technical Leader

  • Sep 2020 - Jan 2021

  I get energy and a sense of accomplishment from leading and inspiring a team to deliver maximum profit via our mission in quality, safety, legality or sustainability, driving change, improving, making things better, simpler. That includes teams, people, process, product, and the planet. I am passionate that people must be fully engaged in a company, in a mission, in a project from the onset and the results will follow. I enjoy learning and sharing best practice via collaborations and have been a member of several industry technical committees such as BRC, BFFF and UK Hospitality. Show less



Bidfood UK

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• Director Of Technical Services

  • Sep 2018 - Sep 2020

  Directed the quality, safety and legal vision for Technical Services team (37) including QA, Product Data & Management, Nutrition, Advice Centre, Customer Complaints Dept. and Warehouse QA. Key Achievements: • Reduced to a minimum the risk of allergen misinformation being sent to 1000’s of vulnerable customers by critically reviewing every aspect of allergen management at Bidfood. This industry-leading approach ensured data of over 10,000 skus was consistently accurate every month. • Led & delivered new policies and on occasion industry-leading strategic approaches, to Plastic Packaging, Modern Slavery, Palm Oil, Responsibly sourced Fish and Aquaculture, Eggs, Animal Welfare, Deforestation, Soy. • Instigated and led the development of new industry guidance to manage the freezing of chilled food, developed in collaboration with BFFF and FSA, mitigating the destruction of over £2M food during lockdown. • Led a high calibre team through a period of restructuring and change to align with new business priorities and increased employee engagement by 2 % points within 9 months. • Strategically managed and mitigated overall company risk exposure for all food-related issues. • Developed improved food technical solutions and standards to balance customer, commercial and quality requirements. Show less



Ashbury - The Product Information People

• United Kingdom
• Food and Beverage Services
• 100 - 200 Employee

• Technical Account Director

  • Jun 2018 - Sep 2018



WSSNN

• France
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Market Quality Director

  • Mar 2013 - Aug 2017

  Director of Quality Wessanen UK, Benelux & Germany. Brands: Kallo, Whole Earth, Clipper Tea, Mrs Crimbles, Just Boullion, Tartex, Allos, Zonnatura, Merza, De Rit, Piramide plus others. I led and implemented the quality and sustainability strategy, maintaining brand integrity, coaching the teams to deliver business excellence for food brands sold in the UK, the Netherlands & Germany. Key Achievements: • Established a central streamlined QA team structure. • Reviewed, developed, and harmonised the quality policies, procedures and QA ways of working across all Wessanen operating companies to implement common policies and procedures for crisis and recall, supplier approval, minimum quality standards and KPIs, food fraud, quality monitoring, organoleptic quality monitoring process and root cause analysis which strengthened the due diligence across 4 operating companies and reduced duplication and significant man hours. • European Sustainability framework introduced. • Introduced the “costs of poor quality” concept which lead to cost saving of £50k. • Developed and launched a centralised European Consumer Care tool to manage consumer complaints across all countries which provided live data daily and contributed to a CPMU reduction of 35% and 5 man-day saving per month. • Integration of 3 acquisitions into the Wessanen ways of working, establishing policy for emerging issues such as Mineral Oils, Acrylamide, Modern Slavery Act, Palm Oil, Pesticides, GMO, Allergen Management and establishing an annual reengineering corrective action schedule plus addressing Customers Private labels for several High Street retailers across Europe. • Recruiting and managing a team of 10 Quality Managers and Consumer Care Executives, managing over 250 suppliers and 1000 sku’s. Show less



Ecotone UK

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Technical Manager

  • Jul 2010 - Feb 2013

  • Own Brands: Kallo, Whole Earth, So Good, Just Boullion, Free to Enjoy. • Private Label for M&S, Tesco, Sainsburys, Morrisons, Asda and Aldi. • I led the technical strategy and ensured products and packaging met or exceeded due diligence requirements: complied with all quality, safety, legal and ethical aspects of retailer customer requests and own brand food and drink. • 4 direct reports, Consumer Care, budget, recruitment, establishing and implementing Quality policy, driving best in class innovation, supplier audits, product specifications, challenges from local authorities/trading standards, crisis management, food safety issues and product withdrawal or recall. Show less



Mothercare PLC

• United Kingdom
• Retail
• 700 & Above Employee

• Head of Technology

  • Jan 2009 - Mar 2010

• Head of Technology

  • 2009 - Mar 2010



Woolworths

• South Africa
• Retail
• 700 & Above Employee

• Senior Quality Assurance Manager

  • Dec 2005 - Dec 2008

  Reporting to the Director of Marketing, with 8 reports, this role encompasses product responsibilities for Electrical, Outdoor, Toys, Stationery, Events, Gifting, Food & Drink(half of all merchandise sold by Woolworths), in addition to managing the Returns Process, Faulty Goods and Bought Out Guarantees, Departmental Budgets and 3rd party contracts for both HO & the Group Asia Office. It involves strategic planning for new business developments and retail routes as well as establishing and implementing QA policies & due diligence standards for both HO and the Group Asia Office. Ensuring compliance to REACH, WEEE, RoHS, Packaging Waste, Timber, Chemicals and Ethical sourcing. Restructuring and recruiting for the QA department to ensure the needs of the business are maintained. Show less

• Quality Assurance Manager

  • Feb 1996 - Nov 2005

  Joined Woolworths as a Food Technologist, providing technical assistance for Catering (High Risk Chilled to Low Risk Convenience), Snacks& Confectionery.June 1998 Promoted to Senior Technologist Food & Non Food.April 2000 Promoted to QA Manager of Food & Non Food.August 2001 Promoted to QA Manager Food, Non Food, Toys & Stationery (retail value £450M).• Ensure the correct QA procedures and standards are developed, agreed and implemented to guarantee that all products sold are of the appropriate quality standard, complying with all mandatory legal and safety regulations and company environmental and ethical requirements. Show less