Experience

Vivial

• United States
• Software Development
• 400 - 500 Employee

• Ad Technology Integrations Manager

  • 2016 - Present

• Ad Technology Integrations Manager

  • Apr 2016 - Present

  In addition to Web Application Specialist duties shown below, responsibilities include:*Issue analysis for routing through appropriate channels of SDLC.*Eliciting Requirements for multiple systems (Salesforce.com, Salesforce Data Loader, Informatica, MIles33 Pagination DIP and Miles33 Production Tracking) from user base.*Documenting requirements for turnover to Development - experience with both internal and external vendors; experience with onshore and offshore development teams*QA test case documentation, iteration testing, regression testing and documentation for turnover to User Acceptance Test *Prepare data conditions for testing using multiple resources - Salesforce Data Loader; SQL Server; various XML comparison and manipulation tools; Excel and associated VBScripts and Functions*Defect documentation, analysis, solution recommendation - experience with multiple systems - JIRA, Samanage, SmarteQM*Preparation and Distribution of Release Notes for user base*JIRA Administration: Company-wide Salesforce Automation Project. Experience includes: User Administration; Adding sub-projects with corresponding Issue Types and Workflows; Dashboard and Filter Adminstration; Daily Metrics Reporting for Departmental associates and Director-level leadership.*JIRA Administration: Department-specific Production Workflows. Experience includes: Creating Projects and Workflows from Requirements phase through to Production launch; Train-The-Trainer responsibilities;

• Web Application Specialist

  • May 2014 - Present

  Subject Matter Expert in web application serving both internal and external customers. Application suite consists of:*Citrix and VM user access*CSS web interfaces*vbscript integration with Adobe Creative products*vbscript integration with multiple network locations*SQL master database*SQL membership databasesResponsible for suite maintenance, including testing and applying regular application upgrades.

• IT QA Analyst Lead

  • Aug 2011 - May 2014

  Responsibilities include:*Day to day management of small team of QA Analysts and Business Analysts.*Project Coordination with Development and Business Teams



Vivial

• United States
• Software Development
• 400 - 500 Employee

• IT BA/QA Analyst

  • 2007 - 2011

  Responsibilities include:*Bug management, including ticketing, requirements formation, development turnover, QA testing, Release tracking, and user documentation*Enhancement management, including requirements scoping, formation and documentation, development turnover, QA testing, Release tracking, and user documentation*QA Test Management*Project Planning and Management*Experience in Agile, Waterfall and Blended methodologies

• Strategic Operations Analyst

  • 2004 - 2007

  Responsibilities include:*Managing team of data entry analysts*System Administration of automated workflow*Training of workflow users in 12 field offices*Bug Analysis and Reporting*Bug resolution documentation and training