Angela McNatt

Director of Auxiliary Services / Operations Project Management at Florida SouthWestern State College
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Myers, Florida, United States, US
Skills

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Cielo Almanza

Angela was a very talented budget analyst and consumate professional while I served with her in Iraq. She adapted quickly to new challenges and worked well within and outside of her directorate (this is how we interacted). I highly recommed Angela for the most challenging assignments as I am confident that she will excel.

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Credentials

  • Toyota Kaizen Certified
    Toyota Motor Corporation
    Sep, 2016
    - Oct, 2024
  • Toyota Kodawari Certified
    Toyota Motor Corporation
    Sep, 2016
    - Oct, 2024
  • Toyota Logistics Management Certified
    Toyota Motor Corporation
    Mar, 2016
    - Oct, 2024

Experience

  • Florida SouthWestern State College
    • Higher Education
    • 1 - 100 Employee
    • Director of Auxiliary Services / Operations Project Management
      • Nov 2021 - Present

      • Led and supervised a diverse team of nine professionals, overseeing seven distinct revenue streams across multiple sites in four counties. • Orchestrated the annual budgeting process, effectively managing approximately $3M in funding, and ensured accurate regional and state reporting compliance. • Spearheaded cross-functional initiatives impacting 18K students, staff, and faculty members, demonstrating exceptional leadership and collaboration skills. • Conducted comprehensive data… Show more • Led and supervised a diverse team of nine professionals, overseeing seven distinct revenue streams across multiple sites in four counties. • Orchestrated the annual budgeting process, effectively managing approximately $3M in funding, and ensured accurate regional and state reporting compliance. • Spearheaded cross-functional initiatives impacting 18K students, staff, and faculty members, demonstrating exceptional leadership and collaboration skills. • Conducted comprehensive data and financial analyses to identify and rectify underperforming revenue streams; devised strategic action plans resulting in renewed growth. • Drove a 15% annual revenue increase from FY22 to FY23 through the strategic formulation and execution of a robust marketing plan. • Uncovered substantial losses due to vendor mismanagement in operations performed under a contract; successfully renegotiated contract, delivering annual savings exceeding $200K. • Formulated and implemented precise policies and procedures incorporating measurable Key Performance Indicators (KPIs), aligning operational activities with organizational objectives. • Guided the integration of three separate departments into a streamlined interdepartmental workflow, achieving enhanced workforce efficiency and improved student financial services experience. • Successfully implemented a parking management contract and strategy with a new vendor, generating an additional annual revenue stream of approximately $500K for college auxiliary services and campus police. Show less • Led and supervised a diverse team of nine professionals, overseeing seven distinct revenue streams across multiple sites in four counties. • Orchestrated the annual budgeting process, effectively managing approximately $3M in funding, and ensured accurate regional and state reporting compliance. • Spearheaded cross-functional initiatives impacting 18K students, staff, and faculty members, demonstrating exceptional leadership and collaboration skills. • Conducted comprehensive data… Show more • Led and supervised a diverse team of nine professionals, overseeing seven distinct revenue streams across multiple sites in four counties. • Orchestrated the annual budgeting process, effectively managing approximately $3M in funding, and ensured accurate regional and state reporting compliance. • Spearheaded cross-functional initiatives impacting 18K students, staff, and faculty members, demonstrating exceptional leadership and collaboration skills. • Conducted comprehensive data and financial analyses to identify and rectify underperforming revenue streams; devised strategic action plans resulting in renewed growth. • Drove a 15% annual revenue increase from FY22 to FY23 through the strategic formulation and execution of a robust marketing plan. • Uncovered substantial losses due to vendor mismanagement in operations performed under a contract; successfully renegotiated contract, delivering annual savings exceeding $200K. • Formulated and implemented precise policies and procedures incorporating measurable Key Performance Indicators (KPIs), aligning operational activities with organizational objectives. • Guided the integration of three separate departments into a streamlined interdepartmental workflow, achieving enhanced workforce efficiency and improved student financial services experience. • Successfully implemented a parking management contract and strategy with a new vendor, generating an additional annual revenue stream of approximately $500K for college auxiliary services and campus police. Show less

  • 5Q4 Business Consulting
    • Fort Myers, Florida Area
    • Chief Operations Officer
      • Nov 2017 - Sep 2023

      • Consulting services specializing in operations and management for clients in development/launch/growth stage • Project planning/implementation services provided to clients within healthcare, law, and construction industries • Policy and procedure development for various clients with focus on both singular and integrated workflows • Development of financial model and annual operating plan providing measurability/goal attainment of revenue • Development of organizational… Show more • Consulting services specializing in operations and management for clients in development/launch/growth stage • Project planning/implementation services provided to clients within healthcare, law, and construction industries • Policy and procedure development for various clients with focus on both singular and integrated workflows • Development of financial model and annual operating plan providing measurability/goal attainment of revenue • Development of organizational structure, job roles/descriptions, and workflows to allow for clarity in operations • Development of Key Performance Indicators/metrics to assist clients in the management of daily operations • Development of customer engagement plan/CRM planning for clients ensuring maximization of retention • Development of personnel accountability plans to ensure employee performance standards clearly defined • Training and personnel development within first line and mid-level leadership teams for various clients • Analysis of current operational efficacy and develop efficiency standards to ensure maximized personnel utilization for various clients • Provide employee recruitment/sourcing/hiring services and training on performance of these aspects Show less • Consulting services specializing in operations and management for clients in development/launch/growth stage • Project planning/implementation services provided to clients within healthcare, law, and construction industries • Policy and procedure development for various clients with focus on both singular and integrated workflows • Development of financial model and annual operating plan providing measurability/goal attainment of revenue • Development of organizational… Show more • Consulting services specializing in operations and management for clients in development/launch/growth stage • Project planning/implementation services provided to clients within healthcare, law, and construction industries • Policy and procedure development for various clients with focus on both singular and integrated workflows • Development of financial model and annual operating plan providing measurability/goal attainment of revenue • Development of organizational structure, job roles/descriptions, and workflows to allow for clarity in operations • Development of Key Performance Indicators/metrics to assist clients in the management of daily operations • Development of customer engagement plan/CRM planning for clients ensuring maximization of retention • Development of personnel accountability plans to ensure employee performance standards clearly defined • Training and personnel development within first line and mid-level leadership teams for various clients • Analysis of current operational efficacy and develop efficiency standards to ensure maximized personnel utilization for various clients • Provide employee recruitment/sourcing/hiring services and training on performance of these aspects Show less

  • City of Cape Coral
    • United States
    • Government Administration
    • 300 - 400 Employee
    • Budget Analyst
      • Jan 2019 - Nov 2021

      • Demonstrated rapid career progression, advancing from Senior Management/Budget Analyst to Financial Projects Manager within one year, showcasing exceptional skills and dedication. • Led and managed financial aspects of a critical Enterprise Resource Planning (ERP) conversion, overseeing the effective allocation and management of $987M in taxpayer funds and capital assets. • Conducted comprehensive research and financial modeling for a new City initiative, providing valuable insights… Show more • Demonstrated rapid career progression, advancing from Senior Management/Budget Analyst to Financial Projects Manager within one year, showcasing exceptional skills and dedication. • Led and managed financial aspects of a critical Enterprise Resource Planning (ERP) conversion, overseeing the effective allocation and management of $987M in taxpayer funds and capital assets. • Conducted comprehensive research and financial modeling for a new City initiative, providing valuable insights that informed the Council's strategic decisions and future direction. • Played a pivotal role in the selection process for vendors by soliciting proposals via Request for Proposals (RFP) for the transition to new payroll software, managing a payroll value of $184.5M. • Utilized financial modeling to evaluate and support decision-making for six infrastructure projects, collectively valued at $87M, ensuring optimal resource allocation and project success. • Demonstrated regulatory and compliance expertise by reviewing, revising, rewriting, and developing administrative regulations, policies, and procedures, enhancing effectiveness and adherence to standards. • Subject matter expert in financial matters during high-value contract negotiations capital projects, contributing to favorable outcomes and strategic agreements. • Played an integral role in contracting participating in various RFP committees, providing insights and evaluations. • Conducted thorough analysis of operational efficiency across multiple departments, identifying opportunities for improvement and implementing effective strategies for enhanced performance. • Successfully managed, developed, and analyzed budgets for eight departments, overseeing a combined budgeted expense of $370.7M, ensuring fiscal responsibility and alignment with organizational goals. • Assumed responsibility for regulatory compliance during purchases and transfers within assigned departments, ensuring adherence to relevant guidelines and standards. Show less • Demonstrated rapid career progression, advancing from Senior Management/Budget Analyst to Financial Projects Manager within one year, showcasing exceptional skills and dedication. • Led and managed financial aspects of a critical Enterprise Resource Planning (ERP) conversion, overseeing the effective allocation and management of $987M in taxpayer funds and capital assets. • Conducted comprehensive research and financial modeling for a new City initiative, providing valuable insights… Show more • Demonstrated rapid career progression, advancing from Senior Management/Budget Analyst to Financial Projects Manager within one year, showcasing exceptional skills and dedication. • Led and managed financial aspects of a critical Enterprise Resource Planning (ERP) conversion, overseeing the effective allocation and management of $987M in taxpayer funds and capital assets. • Conducted comprehensive research and financial modeling for a new City initiative, providing valuable insights that informed the Council's strategic decisions and future direction. • Played a pivotal role in the selection process for vendors by soliciting proposals via Request for Proposals (RFP) for the transition to new payroll software, managing a payroll value of $184.5M. • Utilized financial modeling to evaluate and support decision-making for six infrastructure projects, collectively valued at $87M, ensuring optimal resource allocation and project success. • Demonstrated regulatory and compliance expertise by reviewing, revising, rewriting, and developing administrative regulations, policies, and procedures, enhancing effectiveness and adherence to standards. • Subject matter expert in financial matters during high-value contract negotiations capital projects, contributing to favorable outcomes and strategic agreements. • Played an integral role in contracting participating in various RFP committees, providing insights and evaluations. • Conducted thorough analysis of operational efficiency across multiple departments, identifying opportunities for improvement and implementing effective strategies for enhanced performance. • Successfully managed, developed, and analyzed budgets for eight departments, overseeing a combined budgeted expense of $370.7M, ensuring fiscal responsibility and alignment with organizational goals. • Assumed responsibility for regulatory compliance during purchases and transfers within assigned departments, ensuring adherence to relevant guidelines and standards. Show less

  • Atkins Kroll, Inc.
    • Guam
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Director Of Operations
      • Sep 2015 - Jul 2017

      • Directed and supervised a workforce of over 130 personnel, including eight core managers, spanning three islands in the Marianas region, showcasing adept leadership and team management skills. • Orchestrated effective financial planning and operational development initiatives, leading to increased profit margins, with a total revenue of $43.9M in FY16. • Ensured technician proficiency through tailored training plans that addressed operational needs, resulting in a highly skilled repair… Show more • Directed and supervised a workforce of over 130 personnel, including eight core managers, spanning three islands in the Marianas region, showcasing adept leadership and team management skills. • Orchestrated effective financial planning and operational development initiatives, leading to increased profit margins, with a total revenue of $43.9M in FY16. • Ensured technician proficiency through tailored training plans that addressed operational needs, resulting in a highly skilled repair workforce. • Devised internal Key Performance Indicators (KPIs) to assess shop efficiency and stock turnover, minimizing lead times and optimizing resource utilization. • Authored and skillfully negotiated various Requests for Proposals (RFPs), scopes of work, and contracts, yielding substantial savings of 22% in expenses for FY16 compared to FY15. • Developed and implemented strategic policies across departments, aligning operational processes with profit maximization goals while identifying areas for increased efficiency. • Assumed full responsibility for marketing development within the department, devising strategies for both mass market and targeted demographics, enhancing brand awareness and customer engagement. Show less • Directed and supervised a workforce of over 130 personnel, including eight core managers, spanning three islands in the Marianas region, showcasing adept leadership and team management skills. • Orchestrated effective financial planning and operational development initiatives, leading to increased profit margins, with a total revenue of $43.9M in FY16. • Ensured technician proficiency through tailored training plans that addressed operational needs, resulting in a highly skilled repair… Show more • Directed and supervised a workforce of over 130 personnel, including eight core managers, spanning three islands in the Marianas region, showcasing adept leadership and team management skills. • Orchestrated effective financial planning and operational development initiatives, leading to increased profit margins, with a total revenue of $43.9M in FY16. • Ensured technician proficiency through tailored training plans that addressed operational needs, resulting in a highly skilled repair workforce. • Devised internal Key Performance Indicators (KPIs) to assess shop efficiency and stock turnover, minimizing lead times and optimizing resource utilization. • Authored and skillfully negotiated various Requests for Proposals (RFPs), scopes of work, and contracts, yielding substantial savings of 22% in expenses for FY16 compared to FY15. • Developed and implemented strategic policies across departments, aligning operational processes with profit maximization goals while identifying areas for increased efficiency. • Assumed full responsibility for marketing development within the department, devising strategies for both mass market and targeted demographics, enhancing brand awareness and customer engagement. Show less

  • Guam Regional Medical City
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director Of Revenue Cycle Operations
      • Feb 2014 - Sep 2015

      • Directly responsible for the creation of business operations teams for a brand-new, 130 bed private hospital on Guam. • Managed 30+ personnel across various departments ensuring the operational success of front end and back end business office, admissions team, revenue cycle team and finance teams. • Developed, negotiated and implemented contractual agreements with healthcare payers and institutions, within federal and territorial regulatory requirements and in accordance with GRMC… Show more • Directly responsible for the creation of business operations teams for a brand-new, 130 bed private hospital on Guam. • Managed 30+ personnel across various departments ensuring the operational success of front end and back end business office, admissions team, revenue cycle team and finance teams. • Developed, negotiated and implemented contractual agreements with healthcare payers and institutions, within federal and territorial regulatory requirements and in accordance with GRMC policies and procedures • Project manager for hospital-wide integration of departments for revenue management as a green field start up • Developed FY15 budget plan for revenue generating departments for future profit scoping • Developed corporate training plan and training materials across technical and operational aspects of various departments • Performed monthly/quarterly/annual training per training plan based upon operational needs; amended/updated training materials as needed to ensure up-to-date reference materials • Performed extensive research/market analysis for the growth of the business office, admissions team, and finance department in future years; projected $3.5M revenue growth year-over-year • Extensive P&L understanding with weekly/monthly analysis ensuring 0 debt position within two years start up • Wrote and negotiated insurer contracts with major insurers to ensure federal and local guidelines met while maximizing sustainability within organization • Responsible for sourcing and procuring all assets within department using competitive bid method for current and future years ensuring cash operations properly projected in current and 5 year outbound fiscal years • Developed and implemented policies across revenue generating departments ensuring proper protocols for billing • Instituted key performance indicators to track billings performance against federal standards • Developed workflows across departments to maximize efficiencies and meet federal regulations Show less • Directly responsible for the creation of business operations teams for a brand-new, 130 bed private hospital on Guam. • Managed 30+ personnel across various departments ensuring the operational success of front end and back end business office, admissions team, revenue cycle team and finance teams. • Developed, negotiated and implemented contractual agreements with healthcare payers and institutions, within federal and territorial regulatory requirements and in accordance with GRMC… Show more • Directly responsible for the creation of business operations teams for a brand-new, 130 bed private hospital on Guam. • Managed 30+ personnel across various departments ensuring the operational success of front end and back end business office, admissions team, revenue cycle team and finance teams. • Developed, negotiated and implemented contractual agreements with healthcare payers and institutions, within federal and territorial regulatory requirements and in accordance with GRMC policies and procedures • Project manager for hospital-wide integration of departments for revenue management as a green field start up • Developed FY15 budget plan for revenue generating departments for future profit scoping • Developed corporate training plan and training materials across technical and operational aspects of various departments • Performed monthly/quarterly/annual training per training plan based upon operational needs; amended/updated training materials as needed to ensure up-to-date reference materials • Performed extensive research/market analysis for the growth of the business office, admissions team, and finance department in future years; projected $3.5M revenue growth year-over-year • Extensive P&L understanding with weekly/monthly analysis ensuring 0 debt position within two years start up • Wrote and negotiated insurer contracts with major insurers to ensure federal and local guidelines met while maximizing sustainability within organization • Responsible for sourcing and procuring all assets within department using competitive bid method for current and future years ensuring cash operations properly projected in current and 5 year outbound fiscal years • Developed and implemented policies across revenue generating departments ensuring proper protocols for billing • Instituted key performance indicators to track billings performance against federal standards • Developed workflows across departments to maximize efficiencies and meet federal regulations Show less

  • Exelis (Now part of Harris Corporation)
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Financial Analyst III
      • May 2013 - Nov 2013

      • Performed Estimate-At-Completion reporting monthly for all programs for profitability • Performed expenditure analysis for future years budget for production site ensuring minimized locality cost of living impact to operations • Executed cost analysis/pricing for proposals with sales in excess of $85M • Responsible for bid management of procured items within department for current and future years • Worked with program managers in maintaining/maximizing resources while holding… Show more • Performed Estimate-At-Completion reporting monthly for all programs for profitability • Performed expenditure analysis for future years budget for production site ensuring minimized locality cost of living impact to operations • Executed cost analysis/pricing for proposals with sales in excess of $85M • Responsible for bid management of procured items within department for current and future years • Worked with program managers in maintaining/maximizing resources while holding cash expenditures to minimum levels • Analyzed internal metrics across business with benchmarking across industry to ensure goal objectives would be met in ahead of production schedule • Delivered insight into military purchasing and contractual opportunities/risk as analyst for Federal Acquisitions Regulation expert • Developed controls/procedures at site to ensure financial accuracy across production • Managed 120+ personnel workforce project additions/deletions employees assigned at location Show less • Performed Estimate-At-Completion reporting monthly for all programs for profitability • Performed expenditure analysis for future years budget for production site ensuring minimized locality cost of living impact to operations • Executed cost analysis/pricing for proposals with sales in excess of $85M • Responsible for bid management of procured items within department for current and future years • Worked with program managers in maintaining/maximizing resources while holding… Show more • Performed Estimate-At-Completion reporting monthly for all programs for profitability • Performed expenditure analysis for future years budget for production site ensuring minimized locality cost of living impact to operations • Executed cost analysis/pricing for proposals with sales in excess of $85M • Responsible for bid management of procured items within department for current and future years • Worked with program managers in maintaining/maximizing resources while holding cash expenditures to minimum levels • Analyzed internal metrics across business with benchmarking across industry to ensure goal objectives would be met in ahead of production schedule • Delivered insight into military purchasing and contractual opportunities/risk as analyst for Federal Acquisitions Regulation expert • Developed controls/procedures at site to ensure financial accuracy across production • Managed 120+ personnel workforce project additions/deletions employees assigned at location Show less

  • Dept of Defense - US Air Force
    • Hurlburt Field, Florida
    • Budget Analyst - GS09
      • Oct 2007 - Feb 2013

      • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed full funds audit FY07-12 with a holding average of $26.3M ensuring regulatory compliance and accountability of funds • Responsible for sourcing and procuring all assets within department using competitive… Show more • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed full funds audit FY07-12 with a holding average of $26.3M ensuring regulatory compliance and accountability of funds • Responsible for sourcing and procuring all assets within department using competitive bid method for current and future years ensuring budget sustainability in current and 5 year outbound fiscal years • Reported directly to Joint Special Operations Command on all status of funds with direct reporting to congressional warfare committee • Provided hands-on/regulatory training to personnel within various functions in Federal Acquisitions Regulations as well as Joint Travel Regulations and Department of Defense Financial Regulations Show less • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed full funds audit FY07-12 with a holding average of $26.3M ensuring regulatory compliance and accountability of funds • Responsible for sourcing and procuring all assets within department using competitive… Show more • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed full funds audit FY07-12 with a holding average of $26.3M ensuring regulatory compliance and accountability of funds • Responsible for sourcing and procuring all assets within department using competitive bid method for current and future years ensuring budget sustainability in current and 5 year outbound fiscal years • Reported directly to Joint Special Operations Command on all status of funds with direct reporting to congressional warfare committee • Provided hands-on/regulatory training to personnel within various functions in Federal Acquisitions Regulations as well as Joint Travel Regulations and Department of Defense Financial Regulations Show less

  • United States Air Force - Active Duty
    • Andrews AFB, Maryland
    • Budget Analyst - Sergeant
      • Dec 2002 - Sep 2012

      • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed monthly/quarterly/annual training per training plan based upon operational needs; amended/updated training materials as needed to ensure up-to-date reference materials • Performed full funds audit FY07-12… Show more • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed monthly/quarterly/annual training per training plan based upon operational needs; amended/updated training materials as needed to ensure up-to-date reference materials • Performed full funds audit FY07-12 with a holding average of $26.3M ensuring regulatory compliance and accountability of funds • Responsible for sourcing and procuring all assets within department using competitive bid method for current and future years ensuring budget sustainability in current and 5 year outbound fiscal years • Reported directly to Joint Special Operations Command on all status of funds with direct reporting to congressional warfare committee • Provided hands-on/regulatory training to personnel within various functions in Federal Acquisitions Regulations as well as Joint Travel Regulations and Department of Defense Financial Regulations • Lead analyst issues regarding pay, entitlements, and cashier transactions • Assigned special cases (death/punishment) requiring promptness and discretion • Lead expert in regulatory guidance working with IBM to create new processing/auditing systems Show less • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed monthly/quarterly/annual training per training plan based upon operational needs; amended/updated training materials as needed to ensure up-to-date reference materials • Performed full funds audit FY07-12… Show more • Performed budget analysis/operations financial planning for 120+ missions annually ensuring budget constraints met with no deficiency to mission completion • Completed full accounts tracking/mgmt for over $37.8M in FY12 reporting to directly to the Joint Chiefs of Staff • Performed monthly/quarterly/annual training per training plan based upon operational needs; amended/updated training materials as needed to ensure up-to-date reference materials • Performed full funds audit FY07-12 with a holding average of $26.3M ensuring regulatory compliance and accountability of funds • Responsible for sourcing and procuring all assets within department using competitive bid method for current and future years ensuring budget sustainability in current and 5 year outbound fiscal years • Reported directly to Joint Special Operations Command on all status of funds with direct reporting to congressional warfare committee • Provided hands-on/regulatory training to personnel within various functions in Federal Acquisitions Regulations as well as Joint Travel Regulations and Department of Defense Financial Regulations • Lead analyst issues regarding pay, entitlements, and cashier transactions • Assigned special cases (death/punishment) requiring promptness and discretion • Lead expert in regulatory guidance working with IBM to create new processing/auditing systems Show less

Education

  • The University of Arizona Global Campus
    Master of Business Administration (M.B.A.), Emphasis in Marketing
    2011 - 2013
  • The University of Arizona Global Campus
    Bachelor of Science (BS), Organizational Management
    2007 - 2011
  • Community College of the Air Force
    Military Finance and Accounting, Military Accounting and Finance
    2004 - 2009

Community

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