Experience

Fast Lane Canada

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Administrator

  • May 2021 - Present



Castle Hall

• Canada
• Financial Services
• 1 - 100 Employee

• Senior Manager

  • Jul 2018 - Apr 2020

  Subject matter expert for the monitoring product. Involved in day to day operations including planning of resources, staffing allocations, monitoring completion of work and key performance indicators, onboard of new managers and clients, and development of training materials.

• Manager

  • Jul 2017 - Jul 2018

  Review of data input by junior staff and activation to clients, client relationship manager, training of new staff.

• Senior Data Analyst

  • Jul 2016 - Jul 2017

  Conducting first reviews of junior staff inputs, served as the input analyst on complex files.

• Data Analyst

  • May 2015 - Jul 2016

  Gathering of data from source documents, including legal documentation, and input into proprietary platform.