Experience

Quotable Value Ltd

• New Zealand
• Information Services
• 100 - 200 Employee

• Customer Service Representative

  • Feb 2019 - Present

  Processing Incoming Sales Notices Inbound QV Calls for Call Centre Processing Objection Requests Processing Incoming Sales Notices Inbound QV Calls for Call Centre Processing Objection Requests



Inland Revenue NZ

• New Zealand
• Government Administration
• 700 & Above Employee

• Customer Service Representative

  • Apr 2018 - Oct 2018



Insitute of Professional Engineers New Zealand

• Wellington

• Receptionist

  • Feb 2017 - Jul 2017

  Reception Administration Setting up new engineers Debt Management Reception Administration Setting up new engineers Debt Management



New Zealand Defence Force

• New Zealand
• Armed Forces
• 700 & Above Employee

• Customer Service Officer

  • Jan 2009 - Oct 2016

  Barrack Accommodation Relieft Reception Management/Servicing of pool cars Petty Cash Reconciliation Distribution and sorting of incoming and outgoing mail for Trentham Camp Management of Personal Military Files SRM Orders General Administration Travel Booking and Claim Management Secure Signal Distribution Barrack Accommodation Relieft Reception Management/Servicing of pool cars Petty Cash Reconciliation Distribution and sorting of incoming and outgoing mail for Trentham Camp Management of Personal Military Files SRM Orders General Administration Travel Booking and Claim Management Secure Signal Distribution



Department of Building and Housing

• Porirua

• Advisor

  • Jun 2007 - Aug 2008

  Helping with investigation of excess bond with Investigation Officer Answering enquiries from landlords and tenants Advising of obligations under Residential Tenancies Act 1986 Setting up advice meetings with mediators Answering email enquiries Helping with investigation of excess bond with Investigation Officer Answering enquiries from landlords and tenants Advising of obligations under Residential Tenancies Act 1986 Setting up advice meetings with mediators Answering email enquiries



The Banks Group

• Lower Hutt

• Receptionist/Accounts Assistant

  • Oct 2005 - Oct 2006

  Telephones Mail Setting up meetings and assisting with functions Supplies and Stationery for all stores Sales and Banking Reconcilitations Checking Bank Statements Sales entered into spreadsheets General filing Printing and collating Accounting Reports Process Credit Card Fraud Disputes Telephones Mail Setting up meetings and assisting with functions Supplies and Stationery for all stores Sales and Banking Reconcilitations Checking Bank Statements Sales entered into spreadsheets General filing Printing and collating Accounting Reports Process Credit Card Fraud Disputes



Expressions Arts and Entertainment Centre

• Upper Hutt

• Senior Administrator

  • Sep 2003 - Apr 2005

  General Admin Co-ordinating volunteers Training new volunteers Setting up new shows in Ticketing System Ticket Sales Promotion of new events Mail Outs Art Sales Event Bookings Entry of all Art work and tickets to Point of Sales system Petty Cash Reconcilitation General Banking General Admin Co-ordinating volunteers Training new volunteers Setting up new shows in Ticketing System Ticket Sales Promotion of new events Mail Outs Art Sales Event Bookings Entry of all Art work and tickets to Point of Sales system Petty Cash Reconcilitation General Banking



Inland Revenue NZ

• New Zealand
• Government Administration
• 700 & Above Employee

• Customer Service Representative

  • Jun 2002 - Feb 2003

  Customer calls for Family Assistance, Student Loans and General enquiries Problem Solving Service and Product Knowledge Legislation Knowledge Customer calls for Family Assistance, Student Loans and General enquiries Problem Solving Service and Product Knowledge Legislation Knowledge



EDS

• Upper Hutt

• Land Titles Analyst

  • Feb 2000 - Jun 2002

  Interpreation of titles Data Entry Quality Control Providing new staff training Interpreation of titles Data Entry Quality Control Providing new staff training



Airways Coporation New Zealand

• Wellington

• Customer Services Officer

  • Oct 1998 - Jan 2000

  Office Admin Customer phone and counter enquiries Accounts Data entry of orders Dispatch Stock take Product distribution Subscriptions Customer surveys Office Admin Customer phone and counter enquiries Accounts Data entry of orders Dispatch Stock take Product distribution Subscriptions Customer surveys