Experience

MHAworks

• Architecture and Planning
• 1 - 100 Employee

• Office Manager

  • Dec 2015 - Present

  As an office manager with MHAWorks, I am responsible for the day-to-day tasks involved with managing four office locations. I assist architects, project manager, and interior designers with tasks such as constructing proposals, contracts, change orders, RFI responses, and contract submittals. I also handle some accounting tasks, such as invoicing and accounts payable. Furthermore, I handle all ordering for office and company materials, everything from custom workstation PCs to coffee. I also act as the defacto on-site IT support. IT tasks that I perform include deploying new employee workstations, Windows patching, OS upgrades, hardware upgrades, printer maintenance, printer and drive network mapping, administering Microsoft Exchange, and router/internet troubleshooting. I have managed various IT-related projects, such as converting to VoIP, implementing and deploying AV setups for meeting rooms, integrating new AV equipment with remote conferencing software, and implemented and instructed on a VPN and remote access solution to accommodate the increased number of remote users due to the pandemic.Skills:Microsoft Office 365Microsoft ExchangeWindows upgradesWorkstation hardware upgradesPerimter 81Crestron AV equipmentAdobe IndesignBluebeamInterscopeProjectmatesInvoicingPhone soft skills



JD Plumbing

• Construction
• 1 - 100 Employee

• Projects Coordinator

  • Jan 2014 - Dec 2015

  Originally hired as a Customer Service Rep. Responsibilities include answering all phone lines, booking service appointments, tracking customer orders, scheduling technicians, dispatching, invoicing, customer satisfaction reviews, maintaining annual member plans, and accounts receivable. Deep experience with Service Titan scheduling application and Quickbooks financial software. Recent promotion to Projects Coordinator. Responsibilities include pulling permits, tracking project parts, managing customer expectations, interfacing with customer throughout project to ensure project success,maintaining member services, warranty resolution, follow potential sales leads, estimate follow-ups, and processing/managing payment.



The Melting Pot Restaurants

• United States
• Restaurants
• 500 - 600 Employee

• Server

  • May 2013 - Jan 2014

  Greeted guests and attended to guests by serving drinks and preparing cheeses, entrees, and chocolates table-side. Processed checks using the POS system. Handled pre and post-service tasks such as table prep and cleanup. Greeted guests and attended to guests by serving drinks and preparing cheeses, entrees, and chocolates table-side. Processed checks using the POS system. Handled pre and post-service tasks such as table prep and cleanup.



Tobacco Road Sports Cafe

• Hostess

  • Jul 2011 - Apr 2013

  Upon guest arrival, greet guest with a smile, seat them or place them on a wait list. Answer phones, take reservations, call ahead's, to-order's, and various messages. During idle time clean and open the doors for guest. Upon guest arrival, greet guest with a smile, seat them or place them on a wait list. Answer phones, take reservations, call ahead's, to-order's, and various messages. During idle time clean and open the doors for guest.



Mattress Capital

• United States
• Retail

• Store Manager

  • Jan 2010 - Jan 2011

  Managed complete operations of the facility. Responsibilities included staff scheduling, meeting store sales goals, maintain showroom, overseeing store financials, merchandise orders and deliveries. Managed complete operations of the facility. Responsibilities included staff scheduling, meeting store sales goals, maintain showroom, overseeing store financials, merchandise orders and deliveries.



Tarantini's Italian Restaurant

• United States
• Restaurants

• Server

  • Jul 2010 - Dec 2010

  Attend to guest including serving them, clearing tables, preparing salads, appetizers, and drinks. Attend to guest including serving them, clearing tables, preparing salads, appetizers, and drinks.



The Growing Years at Bedford

• Nutrition Manager

  • Nov 2009 - May 2010

  Managed and operated food service for large child care facility, including budgeting and purchasing. Also, ensured the facility met all state and federal USDA food guidelines. Managed and operated food service for large child care facility, including budgeting and purchasing. Also, ensured the facility met all state and federal USDA food guidelines.