Experience

Fundamentally

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Lead

  • Feb 2022 - Present



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Customer Development Trainee at Unilever Future Leaders Program

  • Jun 2013 - Present

  Key Account (12.2013 – 11.2014) Main responsibilities include the operative management of the margarine category at Tesco containing the following leading brands: Rama, Flora, Delma. It consists of supporting the partner with major daily operations, promotional planning and negotiation, senior key account support in strategic decisions. Further responsibilities include the improvement of on-shelf availability, visibility and performance of the selected focus categories at hypers. Sales Force (06.2013 – 11.2013) Acquired wide experiences at Unilever’s store level operations at the most important retail channels (hypers, supermarkets, local chains) such as to ensure on-shelf availability, increase sales and product visibility, perfect execution of in-store promotions. Further responsibility included the wide-scale support of the sales force team (40 sales representatives) both on field and from the office. Show less



Alenis Italia Srl

• Italy
• International Trade and Development
• 1 - 100 Employee

• Marketing Manager

  • Dec 2010 - Jan 2013

  Responsibility for market development and acquisition of new customers by preparing and managing various promotional activities and new product launches. Daily management and development of company websites. Supervised the marketing and customer service-telesales team, administration and logistics. Constantly trained, mentored and controlled the team in order to improve overall performance. Responsibility for market development and acquisition of new customers by preparing and managing various promotional activities and new product launches. Daily management and development of company websites. Supervised the marketing and customer service-telesales team, administration and logistics. Constantly trained, mentored and controlled the team in order to improve overall performance.



FURLA

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• • Jul 2010 - Oct 2010

  Main responsibility included product presentation, order management and inventory planning with wholesale and retail partners during the sales campaign of the Spring/Summer 2011 collection. Successfully accomplished more than twenty orders with Italian and international clients (e.g. Bahraini, Belgian, English, Israeli, Kuwaiti, Polish, Russian, Turkish).Most of the orders were completed as stand-alone activities with full responsibility.

• • Jul 2007 - Jun 2010

  Part-time employment at Furla’s Hungarian flagship store besides university studiesAs a result of the professional sales techniques, provided high-end customer service and professional product presentation. Developed special skills in pre-sales and after-sales support, as well as in solving critical ad hoc situations.