Experience

WFI Insurance

• Insurance
• 100 - 200 Employee

• Customer Service Team Lead

  • Sep 2021 - Present



Keech Casting

• National Customer Service & Distribution Manager

  • Mar 2019 - Aug 2021



Stauff Corporation

• Machinery Manufacturing
• 1 - 100 Employee

• State Manager Vic / Tas

  • Jan 2016 - Mar 2019



Masters Home Improvement

• United States

• Compliance Manager

  • Jul 2015 - Dec 2015

  Return to Work CoOrdinatorFY Risk Safety PlanWorkers Compensation claims Training CoOrdinatorRecruitmentRisk AssesmentsSOP'SShrink ManagementP & L accountabilityCost Per Labour HourBusiness Matrix HoursReview and refine Policy and ProceduresEmergency PreparednessBuilding, Plant & Site MaintenanceSystems MaintenanceIT issue resolution

• Sales And Operations Manager

  • Jul 2014 - Aug 2015

  Sales and OperationsProfitabilityMerchandisingOversee 80 team membersProcesses and ProceduresCommercialityRostersStock integrityCustomer ServiceNew sales initiatives to continually increase foot traffic and average basket spendTrade Sales

• Store Support Manager

  • Mar 2014 - Jul 2014

  P & L responsibilityOversee Freight Dept incl all staff, logistics, receiving, despatch, on line orders, processes and procedures.Stock IntegritySafetyOversee service department - all front end POS.Rosters Cash Office



Blackwoods

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Customer Service Manager

  • Mar 2013 - Mar 2014

  Oversee team of 10; implement processes and procedures; monitor safety program; operational management; people management; sales

• Area Manager

  • Sep 2009 - Mar 2013

  Oversee 3 branches' operations; responsible for P & L results; sales, profit and DIFOT KPI's; Safety programs; Key Account Management



Omnitech

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager (12 month position)

  • Aug 2008 - Aug 2009

  Implement new Warehouse structure; Oversee and manage sub contractors installing new playgrounds for Councils and large retail chains such as Bunnings Implement new Warehouse structure; Oversee and manage sub contractors installing new playgrounds for Councils and large retail chains such as Bunnings



Coventry Fasteners

• Procurement Manager Vic / Tas

  • Aug 2001 - Aug 2008

  Oversee a team of 6 and purchased stock for a branch network of 20; Import bulk items; identify items to introduce to the range; quality management; warehouse processes Oversee a team of 6 and purchased stock for a branch network of 20; Import bulk items; identify items to introduce to the range; quality management; warehouse processes