Angela Hosey-Menchaca

USPTO Contact Center at Phacil, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Upper Marlboro, Maryland, United States, US

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Experience

  • Phacil (a By Light Company)
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • USPTO Contact Center
      • Oct 2010 - Present

      Contractor for a government contact center. Responsible for workforce management, reporting, employee relations, supervising CSR's, maintaining business relations. Contractor for a government contact center. Responsible for workforce management, reporting, employee relations, supervising CSR's, maintaining business relations.

  • Pocket Smart Wireless
    • Call Center Manager
      • Apr 2007 - Jun 2009

      Workforce Management, scheduling/forecasting, Sales support management. Call Center Manager. FCC Complaint Response on behave of Pocket Workforce Management, scheduling/forecasting, Sales support management. Call Center Manager. FCC Complaint Response on behave of Pocket

  • Hotels.com
    • United States
    • Internet Publishing
    • 500 - 600 Employee
    • Call Center Manager
      • Nov 1999 - Mar 2007

      Call Center Manager Call Center Manager

Education

  • Richard King High School

Community

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