Angela Hosey-Menchaca
USPTO Contact Center at Phacil, Inc- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Upper Marlboro, Maryland, United States, US
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Experience
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Phacil (a By Light Company)
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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USPTO Contact Center
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Oct 2010 - Present
Contractor for a government contact center. Responsible for workforce management, reporting, employee relations, supervising CSR's, maintaining business relations. Contractor for a government contact center. Responsible for workforce management, reporting, employee relations, supervising CSR's, maintaining business relations.
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Call Center Manager
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Apr 2007 - Jun 2009
Workforce Management, scheduling/forecasting, Sales support management. Call Center Manager. FCC Complaint Response on behave of Pocket Workforce Management, scheduling/forecasting, Sales support management. Call Center Manager. FCC Complaint Response on behave of Pocket
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Hotels.com
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United States
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Internet Publishing
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500 - 600 Employee
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Call Center Manager
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Nov 1999 - Mar 2007
Call Center Manager Call Center Manager
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Education
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Richard King High School
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