Experience

Michael Kors

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Supervisor

  • Oct 2022 - Present



Tommy Hilfiger

• Netherlands
• Retail Apparel and Fashion
• 700 & Above Employee

• Supervisor

  • Jul 2022 - Oct 2022

  Working as part of the management team to drive shop floor sales whilst delivering first class service. Supporting the team of sales assistants to complete tasks efficiently, ensuring to meet store targets and consistently striving to boost conversion. Performing manager-on-duty functions such as opening and closing of the store, banking cash, store walk-throughs and visual merchandising for ‘Model Store’ campaigns. Working as part of the management team to drive shop floor sales whilst delivering first class service. Supporting the team of sales assistants to complete tasks efficiently, ensuring to meet store targets and consistently striving to boost conversion. Performing manager-on-duty functions such as opening and closing of the store, banking cash, store walk-throughs and visual merchandising for ‘Model Store’ campaigns.



Designer Exchange

• United Kingdom
• Retail
• 1 - 100 Employee

• Senior Sales & Luxury Authenticator

  • Oct 2018 - Jul 2022

  Assigned keyholder duties, supervising the team and ensuring smooth running of the shop floor. Liaising with our database of clients on a daily basis to generate sales. Highly trained in authentication and quality checking of luxury goods from Hermes, Chanel and Louis Vuitton. Assigned keyholder duties, supervising the team and ensuring smooth running of the shop floor. Liaising with our database of clients on a daily basis to generate sales. Highly trained in authentication and quality checking of luxury goods from Hermes, Chanel and Louis Vuitton.



Kurt Geiger

• United Kingdom
• Retail
• 700 & Above Employee

• Brand Ambassador

  • Oct 2014 - Nov 2016

  Assisted customers to ensure they find their perfect shoe and accessory whilst always delivering impeccable customer service. Worked independently with managerial responsibilities such as visual merchandising, sending trade reports to area manager and attending conference calls. Assisted customers to ensure they find their perfect shoe and accessory whilst always delivering impeccable customer service. Worked independently with managerial responsibilities such as visual merchandising, sending trade reports to area manager and attending conference calls.



Diffusion Clothing

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Associate

  • Sep 2014 - Jan 2015

  The role required thorough brand knowledge and exceptional customer service to greet and assist customers whilst building rapports. Aimed to reach individual sales targets and store KPI's and was consistently the top seller of the quarter. The role required thorough brand knowledge and exceptional customer service to greet and assist customers whilst building rapports. Aimed to reach individual sales targets and store KPI's and was consistently the top seller of the quarter.



G-Star RAW

• Retail
• 700 & Above Employee

• Women's Denim Specialist

  • Jun 2014 - Sep 2014

  Assigned role of Women’s Denim Specialist. Responsible for liaising with customers and determining their needs whilst having an extensive product knowledge. Ensured achievement of weekly individual sales targets, store targets and KPI's and briefed the team on these daily. Assigned role of Women’s Denim Specialist. Responsible for liaising with customers and determining their needs whilst having an extensive product knowledge. Ensured achievement of weekly individual sales targets, store targets and KPI's and briefed the team on these daily.