Experience

Gowan Company

• United States
• Chemical Manufacturing
• 300 - 400 Employee

• Gowan Crop Protection Supply Chain/Customer Service Manager

  • Apr 2022 - Present

• Gowan Crop Protection Supply Chain/Customer Service Manager

  • Apr 2022 - Present

• Global Customer Service and Demand Manager

  • Jun 2019 - Jul 2022

• Global Demand Manager

  • Nov 2012 - Jul 2022

  Facilitate monthly Demand Reviews, participate in monthly Sales and Operational Meetings, key role in implementing new forecasting tools, analyze forecasts along with inventory levels, provide unconstrained demand for master production scheduler. Currently trying to improve the processes by introducing APICS techniques with the goal improving inventory carrying costs while maintaining a high level of customer service.

• International Supply Planner

  • Sep 2006 - Nov 2012

  As the supply planner I took on the role as master production scheduler for our international business. We procure our production with outside manufacturers primarily in Europe for our international customers. I provided forecasts, planned productions, developed communication skills with other cultures which is crucial for creating strong partnerships. I was also responsible for creating all new finished good item numbers to include the complete set up which includes MPS set up in our ERP system. I created bill of materials, managed the annual costing process for supply chain and negotitated toll fees. I was highly involved with packaging and labeling challenges for over 50 countries. Developed new concepts for reducing production lead times and creating necessary flexibility for dealing with low volume productions with extremely lumpy demand.

• Customer Service/Distribution

  • Feb 2001 - Sep 2006

  Highly proficient in Enterprise Sales Order Management module. Involved in order management, customer relations, logistics and distribution to include negotiating freight rates with carriers. Also involved with inventory management, lot control using FIFO. One on one interaction with customers and sales representatives, distribution sites, etc.