Experience

Prescription Lifeline

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Enrollment Specialist

  • Feb 2020 - Present

  Manage the member relationship and handle communicationHelp patients navigate insurance and financial situationsOversee all paperwork and correspondence relating to the programsServe as liaison and coordinator for helping people get assistance with services and products in a medicare environment.High volume phone interactions.



Loans2goUSA

• Sales Agent team lead

  • Jul 2017 - Feb 2020

  Answer incoming calls from customersHelp customers fill out loan applications and confirm customer is satisfied with loan terms and conditionVerify customer Information for loan approvalDirect them to store locations and/or online fundingSend emails and return customer calls to make sure everything is completed and to answer questions customers may have.Made sure agents completed their tasks and helped agents when neededAssigned leads to individual agents using contract tool along with bank verification system



Girling Healthcare

• Staffing Coordinator

  • Sep 2015 - Sep 2016

  • Matching Personal Care Attendants with clients.• Making sure attendants are trained to clock in and out correctly.• Making sure that the client and attendant are well taking care of• Answering phones and returning phone calls



Howerton Eye Clinic

• Front Desk

  • Jul 2013 - Dec 2014

  My responsibilities included, answering the phones, checking in patients. Verifying insurances, and making sure the patients were taking care of.



The Children's Clinic corpus Christi

• Operator/Receptionist

  • Oct 2011 - Mar 2013