Experience

Advantage Dental+

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Practice Manager

  • Apr 2021 - Present



Central Alabama Wellness (Formerly Chilton-Shelby Mental Health)

• United States
• Mental Health Care
• 1 - 100 Employee

• Administrative Assistant III

  • Mar 2018 - Present



Health Services, Inc.

• Hospitals and Health Care
• 1 - 100 Employee

• Senior Patient Account Representative

  • Jul 2013 - Mar 2018

  Monitored daily activity of Patient Account Representatives (Medical and Dental Depts.)Handled financial reconciliations and daily batchesCoordinated annual and sick leave for Patient Acct Reps along with approval of leaveEvaluated performance and complete staff evaluations Participated in implementation and changes of workflow proceduresProvided patients and outside agencies with itemized billing statements upon requestInterviewed candidates for Registration Dept. (Medical and Dental Depts.)Trained new employees and cross train established employeesPerformed monthly chart audits Reviewed and corrected accounts Travelled to HSI locations and visit employees on a quarterly basisResolved patient complaintsComposed and typed reports, documents and memos, policy and procedures Show less

• Patient Account Representative

  • Apr 2007 - Mar 2018

  Performed routine clerical support tasks Prepared checks and monies for bank deposits Collected co-payments and payment on accountsEnsured proper documentation was collected and reviewedFollowed income guidelines to provide service discountsAssisted patients with completion of formsReviewed financial statements to ascertain qualification of hardshipComplied with HIPPA regulations when handling patient informationAnalyzed and reviewed all patient informationVerify insurance, wages or any other financial documents Trained new employeesAssisted with Medicaid application completion Show less



CRH North America Inc.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Executive Administrative/Purchasing Assistant

  • Nov 2000 - Feb 2003

  Provided project and administrative support to the General Managers (2) and HR Dept Performed routine (daily) clerical support tasks Responsible for drafting company letters, memos and reports Managed executive calendar and coordinate weekly project team meetings Assisted in all areas of administrative work including data entry Performed accounts receivable duties Maintained and prioritized daily tasks and projects including Coordinated all travel arrangements Collaborated with Human Resource Liaison with vendors to order and maintain inventory of office supplies Composed and drafted all outgoing correspondence and reports for managers Handled, processed, and secured confidential company and customer information Show less