Experience

Goodwill of North Georgia

• United States
• Non-profit Organizations
• 500 - 600 Employee

• CAREER CENTER CUSTOMER SUPPORT STAFF

  • 2013 - Present

  I WORK COOPERATIVELY AND COMMUNICATE EFFECTIVELY WITH ALL LEVELS OF MANAGEMENT,STAFF HEALTHCARE/SOCIAL BUSINESS COMMUNITY INCLUDING ANY REFERRAL AGENCIES,EMPLOYERS,STAFF& CLIENTS.ASSIST CAREER CENTER GUEST IN RESUME,EMAIL,JOB SEARCH AND COVER LETTER PREPARATION.PROCESS REQUESTED FAX COPIES AND FOLLOW UP IN CALL CENTER WITH PLACEMENT CALLS. I WORK COOPERATIVELY AND COMMUNICATE EFFECTIVELY WITH ALL LEVELS OF MANAGEMENT,STAFF HEALTHCARE/SOCIAL BUSINESS COMMUNITY INCLUDING ANY REFERRAL AGENCIES,EMPLOYERS,STAFF& CLIENTS.ASSIST CAREER CENTER GUEST IN RESUME,EMAIL,JOB SEARCH AND COVER LETTER PREPARATION.PROCESS REQUESTED FAX COPIES AND FOLLOW UP IN CALL CENTER WITH PLACEMENT CALLS.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• ADMINISRATIVE/OFFICE MANAGEMENT/CUSTOMER SERVICE

  • May 2012 - Present

  PERFORM AS A PRIMARY CONTACT POINT FOR THE CONSUMER AND THE FIELD WORKFORCE IN DEFINING AND MEETING COMPANY/OFFICE/CUSTOMER REQUIREMENTS.DEVELOLP AND MAINTAIN A GOOD WORKING RELATIONSHIP WITH INTERNAL/EXTERNAL VENDORS AND SERVE AS A LIAISON.COMMUNICATE EFFECTIVELY IN RESOLVING CLIENT INQURIES/COMPLAINTS/CONCERNS AND RESOLVING THE SITUATION IN A TIMELY MANNER. RESEARCH REQUESTED CLIENT INFORMATION USING MICROSOFT OUTLOOK. LOCATE/ORGANIZE AND MAINTAIN CLIENT FILES AND ANSWER INBOUND AND OUTBOUND PHONE CALLS. Show less



STATE OF GEORGIA

• VARIOUS DIVISIONS WITH STATE OF GEORGIA

• DEPARTMENT OF BEHAVIORAL HEALTH/DHR

  • Jun 1988 - Jun 2010

  I CONDUCTED INTAKE ASSESSMENTS AND PROVIDED DIRECT CARE TREATMENT,REHABILITATION,PROFESSIONAL CASE MANAGEMENT AND SUPPORT SERIVICES AS NEEDED.ASSUME PRIMARY RESPONSIBILITY FOR DEVELOPING,WRITING,EVALUATING AND REVISING OVERALL TREATMENT GOALS AND OBJECTIVES IN COLLABORATION WITH THE CONSUMERS AND ANCILLARY STAFF MEMBERS.CONTINUOUSLY EVALUATED CLENT CARE AND PROGRESS TO ENSURE IMMEDIATE ATTENTION TO CHANGING TREATMENT NEEDS AND REVISION AS WARRRANTED. FUNCTIONED AS A LIAISON TO COMMUNITY AGENCIES AND FAMILIES TO MAINTAIN COORDINATION OF TREATMENT PROCESSES. Show less