Experience

ITA Group, Inc.

• United States
• Advertising Services
• 500 - 600 Employee

• Strategy Advisor

  • Apr 2023 - Present

• Senior Strategist

  • Sep 2020 - Apr 2023

  Remote - Lead the overall program design and strategic recommendations in support of client business objectives for new and cross-sell opportunities. - Analyze program data and monitor industry trends to help inform proactive program optimization recommendations that yield a meaningful and measurable experience to attract, engage and retain clients’ employees. - Collaborate with a cross-functional team to determine when, where and how to enable various engagement tactics to inspire employees to… Show more - Lead the overall program design and strategic recommendations in support of client business objectives for new and cross-sell opportunities. - Analyze program data and monitor industry trends to help inform proactive program optimization recommendations that yield a meaningful and measurable experience to attract, engage and retain clients’ employees. - Collaborate with a cross-functional team to determine when, where and how to enable various engagement tactics to inspire employees to higher performance, celebrate key milestones, gather insights and promote a sense of belonging and connectedness. - Manage multiple complex projects simultaneously in an effective and organized manner.



Channel Partner Engagement Solutions by Maritz

• Advertising Services
• 100 - 200 Employee

• Solution Strategist

  • Mar 2018 - Sep 2020

  Greater St. Louis Area - Responsible for refining and developing new business strategies and solutions that help generate incremental profitability and drive value within consumer loyalty, employee experience and sales performance programs for Fortune 100 clients. - Led proposal development, marrying Maritz’ industry, technical, and product capabilities together to craft a strong, cohesive story. - Produced and delivered impactful presentations for prospective client opportunities, working with cross-functional… Show more - Responsible for refining and developing new business strategies and solutions that help generate incremental profitability and drive value within consumer loyalty, employee experience and sales performance programs for Fortune 100 clients. - Led proposal development, marrying Maritz’ industry, technical, and product capabilities together to craft a strong, cohesive story. - Produced and delivered impactful presentations for prospective client opportunities, working with cross-functional teams to display our expertise and innovative approach to delivering success. - Manager of an Associate Solution Strategist

• Project Manager II

  • Jul 2016 - Mar 2018

  - Operationally and strategically managed a new content management system build, involving five different companies, and generating a 50% increase in productivity. - Responsible for the successful delivery of multiple high-profile projects for a Fortune 500 company, which met the client’s strategic goals, on time and under budget. - Effectively communicated and negotiated with team members across many departments, including internal resources and third-party partners, in order to meet and… Show more - Operationally and strategically managed a new content management system build, involving five different companies, and generating a 50% increase in productivity. - Responsible for the successful delivery of multiple high-profile projects for a Fortune 500 company, which met the client’s strategic goals, on time and under budget. - Effectively communicated and negotiated with team members across many departments, including internal resources and third-party partners, in order to meet and exceed client expectations. - Set, managed and balanced client expectations throughout the life of each project by providing frequent status updates on development progress, as well as proactively managing issues and potential risks. - Clearly documented and communicated project objectives, requirements, dependencies and change requests. - Nurtured and strengthened the client relationship to gain complete trust, resulting in a number of new growth opportunities.

• Project Manager I

  • Aug 2014 - Jun 2016

  Greater St. Louis Area

• Client Marketing Manager

  • Jun 2013 - Jul 2014

  Greater St. Louis Area -Generated custom client reward solutions and marketing strategies to drive redemption, increase gross profits, and ultimately keep participants engaged in the program -Developed merchandising campaigns for websites, social media, email, and print pieces that consistently conveyed the brand voice -Analyzed redemption data and reporting to strengthen award selection and better target marketing efforts -Worked with internal teams to collaborate on client presentations to review the… Show more -Generated custom client reward solutions and marketing strategies to drive redemption, increase gross profits, and ultimately keep participants engaged in the program -Developed merchandising campaigns for websites, social media, email, and print pieces that consistently conveyed the brand voice -Analyzed redemption data and reporting to strengthen award selection and better target marketing efforts -Worked with internal teams to collaborate on client presentations to review the state of the business, share knowledge of new products and trends, and suggest new engagement strategies



Payless

• United States
• Retail
• 700 & Above Employee

• Merchandise Distribution Analyst

  • Jan 2012 - May 2013

  Topeka, Kansas Area -Managed an average of 560 SKU's/lots within Handbags and Women’s and Men’s Hosiery while constantly analyzing the business to drive profitability -Created and executed weekly reporting on inventory performance in over 3,300 stores -Maintained proper inventory levels to reach fixture fill minimums while also balancing efficient use of inventory -Collaborated with Buying and Planning teams to monitor receipts and placement of promotion product and ensure inventory reaches stores in a… Show more -Managed an average of 560 SKU's/lots within Handbags and Women’s and Men’s Hosiery while constantly analyzing the business to drive profitability -Created and executed weekly reporting on inventory performance in over 3,300 stores -Maintained proper inventory levels to reach fixture fill minimums while also balancing efficient use of inventory -Collaborated with Buying and Planning teams to monitor receipts and placement of promotion product and ensure inventory reaches stores in a timely manner to maximize ad’s potential -Peer sponsor and primary trainer for newly hired associates -TEAM (Train, Engage, Assist, Motivate) Committee member Show less



Talbots

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Nov 2010 - Jan 2012

  Overland Park, KS -Managed store operations including payroll, inventory control, shipping, receiving, and opening and closing procedures -Helped increase sales and new customer acquisition by developing marketing ideas and leading associates to provide superior customer service -Consistently exceeded personal sales goals -Motivated team to achieve daily store and personal sales goals through constant coaching and communication -Executed floor sets and window displays to best present merchandise… Show more -Managed store operations including payroll, inventory control, shipping, receiving, and opening and closing procedures -Helped increase sales and new customer acquisition by developing marketing ideas and leading associates to provide superior customer service -Consistently exceeded personal sales goals -Motivated team to achieve daily store and personal sales goals through constant coaching and communication -Executed floor sets and window displays to best present merchandise, advertise promotions, and attract customers Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Women's Sales

  • Aug 2010 - Nov 2010

  -Helped department achieve highest opening day sales of any Rack in 2010 -Maintained a sized, filled in, organized, and merchandised sales floor in order to provide customers with a positive shopping experience -Offered customers the best possible service, quality, value and selection



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Visual Merchandiser

  • Oct 2009 - May 2010

  -Managed store opening team responsible for the 11,000 square feet, multi-concept store -Trained managers and sales associates on visual standards and merchandise concepts -Created and implemented window and merchandising displays according to corporate schedule with the goals of attracting customers and increasing store sales -Responsible for the execution of floor sets and merchandise updates using innovative visual techniques



Talbots

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2007 - Oct 2009

  -Provided superior customer service to a diverse group of cliental by advising on latest trends while considering customers’ demographic and personal interests -Led team responsible for creating and implementing visual merchandising displays to match ongoing women’s fashions -Maintained an organized sales floor through strategic product placement



The Muny

• United States
• Entertainment Providers
• 1 - 100 Employee

• Human Resources and Accounting Administration

  • May 2009 - Aug 2009

  -Managed a weekly payroll for over 700 employees in 15 different departments -Responsible for management of accounts payable and accounts receivable -Ensured compliance of employees’ I-9 and W-4 tax forms



Cynthia Rowley

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Sales Intern

  • May 2008 - Aug 2008

  -Analyzed selling reports sent from major accounts and developed plans for situations in which merchandise sales were not meeting the goals -Prepared for and helped during Resort presentation at Cynthia Rowley's home -Applied knowledge in Photoshop to produce and correct line sheets for Resort and Fall collections that were sent out to buyers and magazine editors -Led team of interns on multiple projects including maintaining inventory, shipping out large orders to major accounts, and… Show more -Analyzed selling reports sent from major accounts and developed plans for situations in which merchandise sales were not meeting the goals -Prepared for and helped during Resort presentation at Cynthia Rowley's home -Applied knowledge in Photoshop to produce and correct line sheets for Resort and Fall collections that were sent out to buyers and magazine editors -Led team of interns on multiple projects including maintaining inventory, shipping out large orders to major accounts, and mailing out promotional materials to potential buyers Show less