Sales and Pricing Coordinator

• Sep 2021 - Present

Creates, reviews, and communicates all company pricing documents and contracts for retail accounts on a monthly basis. Accurately enters all frontline and promotional pricing information monthly. Continuously maintains and communicates pricing information and price changes to company and all retail accounts. Makes certain that all supplier, product, and pricing information is accurate and up to date within all operating systems. Creates, reviews, and communicates all company pricing documents and contracts for retail accounts on a monthly basis. Accurately enters all frontline and promotional pricing information monthly. Continuously maintains and communicates pricing information and price changes to company and all retail accounts. Makes certain that all supplier, product, and pricing information is accurate and up to date within all operating systems.

Account Manager

• 2021 - Sep 2021

Serve as the primary liaison between Kable Product Services and assigned client accounts. Lead the on-boarding process with new clients, coordinating the implementation between the Kable operations team and the client. Monitor the workflow on the client’s products and programs, ensuring that Kable not only meets the contractual obligations, but exceeds their expectations for performance. Responds to client concerns regarding our services by clarifying the issue being reported; work with operations team to determine the root cause of the issue; determine the best resolution and ensure that the concern is handled expediently. Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained. Serve as the central point of contact to the client and primary liaison for communications between Kable and the client. Show less

Print Operations Manager

• Jul 2019 - May 2020

Oversaw operations for the Print Division and built and fostered relationships with 9,000+ medical practices reaching 750 million medical patients annually. Managed and facilitated the distribution of print products, achieving 100% compliance with contract and customer requirements in Q3-Q4 2019 and Q1 2020. Partnered with Sales team to implement print location upgrades to digital programs. Helped educate offices with QR Code Transformation Program, which enabled patients to access printed brochure information on electronic devices. Show less

Claims Resolution Analyst

• Jun 2015 - Jul 2017

Process and research claims to find solutions in a timely manner. Work with Business Managers, Assistant Business Managers and vendors on a regular basis to provide solutions for clients such as Clorox, McCormick, Burt’s Bees, Campbells, and Starbucks. Strive to meet and beat client and customer goals and expectations of 97% closure rate. Process and research claims to find solutions in a timely manner. Work with Business Managers, Assistant Business Managers and vendors on a regular basis to provide solutions for clients such as Clorox, McCormick, Burt’s Bees, Campbells, and Starbucks. Strive to meet and beat client and customer goals and expectations of 97% closure rate.

Retail Management

• Sep 2005 - Jun 2015

Price Accuracy Team Leader

• Sep 2005 - Jun 2015

Managed a team of 3-8 to ensure accurate signing and pricing throughout the store.Increased signing compliance from 81% to 93% making us #1 in the district.Increased accuracy percentage 88% to 91% from last year.Increased timeliness percentage from 42% to 84% from last year.

Logistics Team Leader

• Sep 2005 - Jun 2015

Managed team of 20-35 team members in unloading and receiving freight.Developed a team that was efficient and productive and making the store guest ready by 8am.Trained new team members to enhance their development.Focused on sales, percentages, and forecasting.Managed a safe working environment remaining 200 days incident free.

Senior Team Leader

• Sep 2005 - Sep 2005

Worked with 5-10 vendors on a daily basis.Responsible for keeping up to date end caps for seasonal merchandise.Reset department areas according to corporate standards.Maintained proper signing and information to create a great guest experience.Weekly leader on duty to supervise and maintain brand in specialty food areas.

Multi-Unit Manager

• May 2002 - Oct 2005

*Managed five grab and go units at Colorado Mills Mall. *Managed staff of 10-16 associates, *Completed daily ordering and communication with vendors. *Focused on long term budgeting and scheduling. *Managed five grab and go units at Colorado Mills Mall. *Managed staff of 10-16 associates, *Completed daily ordering and communication with vendors. *Focused on long term budgeting and scheduling.

Front Desk Representative

• Nov 2001 - Jun 2004

*Maintained daily balancing of cash drawers. *Compiled daily and weekly reports. *Assisted guest with room procedures. *Maintained daily balancing of cash drawers. *Compiled daily and weekly reports. *Assisted guest with room procedures.