Angela Dessano

HEDIS Administrative Assistant at A.R. Mazzotta Employment Specialists
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Contact Information
us****@****om
(386) 825-5501
Location
Meriden, Connecticut, United States, US

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Caryn Morgan (she/her), MAEd AET

It was my pleasure to work with Angela at Alarm New England (Sonitrol New England). I hired Angela to be a Central Station Alarm Operator for the 3rd shift. Angela took 2 weeks less than the standard ramp-up time to become self-sufficient handling alarms and customer service. Angela was a constantly positive influence on others around her. Her excellence motivated others to achieve more for themselves. I trust Angela and highly recommend her as a self-starter, leader, and someone who delivers results.

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • HEDIS Administrative Assistant
      • Feb 2018 - Present

      Provide Administrative/Telephonic support Communicate with Provider Offices Coordinate exchange of files Maintain office equipment Proformed Clerical activities Verify information Request Medical Records Maintain tracking log in Access Database Utilize company claim/medical records system for research Locate where member receive care Booked appointments for on site abstractions Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Data Intregrity Specialist
      • Jun 2017 - Feb 2018

      Validated duplicate records using all needed applications. Requested patient paper records and/or microfiche. Analyzed parent records for discrepancies. Reviewed identity events for all duplicates. Analyzed records for possible patent integrity issues. Notified the Chart Correction team of potential issues. Merged appropriate patient records Validated duplicate records using all needed applications. Requested patient paper records and/or microfiche. Analyzed parent records for discrepancies. Reviewed identity events for all duplicates. Analyzed records for possible patent integrity issues. Notified the Chart Correction team of potential issues. Merged appropriate patient records

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • HEDIS Service Associate II
      • Jan 2017 - May 2017

      Provide Administrative/Telephonic support Communicate with Provider Offices Coordinate exchange of files Maintain office equipment Support level 1 Associates Proform Clerical activities Verify information Request Medical Records Maintain tracking log Utilize company claim/medical records system for research Locate where member receive care Provide Administrative/Telephonic support Communicate with Provider Offices Coordinate exchange of files Maintain office equipment Support level 1 Associates Proform Clerical activities Verify information Request Medical Records Maintain tracking log Utilize company claim/medical records system for research Locate where member receive care

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruiting Specialist/Administrative Assistant
      • Dec 2015 - Dec 2016

      Interviewing CNA, HHA, PCA, & Homemakers/Companions Checking references Scheduling and Conducting In - Services training Update Reminders Background Checks Creating and Editing Forms Phone Interviews Advertising in/on Craigslist, Zip Recruiter, Newspapers and at Job Fairs Timesheet Training Filing Appointment Reminder HIPAA Regulations References Checks Run E-Verify Reports Orientation Interviewing CNA, HHA, PCA, & Homemakers/Companions Checking references Scheduling and Conducting In - Services training Update Reminders Background Checks Creating and Editing Forms Phone Interviews Advertising in/on Craigslist, Zip Recruiter, Newspapers and at Job Fairs Timesheet Training Filing Appointment Reminder HIPAA Regulations References Checks Run E-Verify Reports Orientation

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Order Entry Technician
      • Jul 2015 - Dec 2015

      Entering patient specific information from Docutrack into the computer system Answering phones Communicating with nursing staff at facilities Calculating and/or verifying the correct dosage based on the prescription received from Providers and the Nursing facilities Entering new prescription and refill orders in a timely and accurate manner Assist with finding lost/missing prescriptions Follow HIPAA regulations Entering patient specific information from Docutrack into the computer system Answering phones Communicating with nursing staff at facilities Calculating and/or verifying the correct dosage based on the prescription received from Providers and the Nursing facilities Entering new prescription and refill orders in a timely and accurate manner Assist with finding lost/missing prescriptions Follow HIPAA regulations

  • Sonitrol / Alarm New England
    • Rocky Hill, Connecticut
    • Central Station Operator
      • Feb 2015 - Jun 2015

      Monitored commercial and residential alarms systems, including for audio, glass breaks, Fires, water bugs, medical, and panics alarms Notified customers as to troubles and dispatched on there alarm system Notified alarm system dealers/installers Put alarm systems on and off test mode Answered phones calls from customers Contacted proper authorities based on alarm type Assisted customers with minor tech help Created service tickets for alarm system troubles Transfered customers to appropriate department per there requests Notified the appropriate people on late to closes and early to opens Confirmed customer pass codes Performed follow up phones calls to appropriate authorities for fire, medical, panic and Burglary alarms dispatched on Show less

  • Durham School Services
    • Wallingford, Connecticut
    • Bus Monitor
      • Nov 2014 - Jan 2015

      Assisted children on and off bus/van Buckled and unbuckled children from there seat belts Assisted in keeping order on the bus/van Helped driver with directions and whe Assisted children on and off bus/van Buckled and unbuckled children from there seat belts Assisted in keeping order on the bus/van Helped driver with directions and whe

  • Pharmerica Pharmacy
    • Berlin, Connecticut
    • Medical Records Clerk / Printer
      • Sep 2006 - Mar 2014

      Entered patient specific information in to the pharmacy's computer system Updated records monthly Maintained files of patient specific information Communicationed with nursing staff at facilities Worked with facilities to ensure accurate and timely entry of medical records Shredded sensitive patient information Answered phones Filed monthly resident facility records Sent out necessary facility forms Printed forms/reports as needed Worked with FedEx site to ship records/reports to out of state facilities Updated rosters so only current active resident would print on forms/reports Created forms for facilities based on given data Monitored inventory of supplies and forms Ordered supplies and forms as needed Printed Docutrack Show less

Education

  • Southern Connecticut State University
    Pre-Veterinary Medicine
    2001 - 2001
  • University of Connecticut, Waterbury, CT
    Pre-Veterinary Medicine
    2000 - 2000
  • Virginia Intermont College, Bristol Virginia
    Pre-Veterinary Medicine
    1999 - 2000

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