Experience

Advanced Benefits

• United States
• Insurance
• 1 - 100 Employee

• Account Manager

  • Apr 2022 - Present

• Small Business Specialist/Customer Service Manager

  • Feb 2020 - Present

  1299 W. Riverstone Dr., Suite 200 Coeur d'Alene, ID 83814 The customer service manager is responsible for providing effective customer service for all customers by using excellent, in depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.



North Idaho College

• United States
• Higher Education
• 400 - 500 Employee

• Administrative Assistant

  • Feb 2019 - Present

  Office of Advanced Opportunities,1000 W. Garden Ave., LKH #126 Coeur d'Alene, ID The Administrative Assistant provides complete department support including, reconciling and maintaining State of Idaho Advanced Opportunities portal, greeting and assisting students and visitors, filing, generating reports and presentations, planning for and setting up for meetings and events, creating presentations,and purchasing



Pure Barre

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Front Desk/Customer Service

  • Apr 2018 - Aug 2018

  Mission Viejo, CA Responsible for opening studio and preparing for instructor and client arrival and studio events Greeting clients, ensuring proper sign-in and preparation for class Assist clients with purchasing class packages and retail merchandise using Mindbody Software Maintaining client records through data collection and entry Various methods of communication with clients and employees; including phone calls, e-mails, text messages and various Google applications (Google Docs, Google… Show more Responsible for opening studio and preparing for instructor and client arrival and studio events Greeting clients, ensuring proper sign-in and preparation for class Assist clients with purchasing class packages and retail merchandise using Mindbody Software Maintaining client records through data collection and entry Various methods of communication with clients and employees; including phone calls, e-mails, text messages and various Google applications (Google Docs, Google Texts, Google Voice) Ensure and maintain cleanliness of studio; including ordering of supplies Show less



Amigos Professional Services

• Payroll Administrator

  • Jan 2009 - Dec 2017

  Responsible for the preparation and processing of weekly union payroll for over 800 employees using Sage/Timberline software; including collecting, reviewing and ensuring accuracy of approved timesheets, overtime, vacation and sick time requests Coordinate efforts between payroll, human resources, field supervisors and other departments to ensure proper flow and maintenance of employee data Preparation and distribution of reports; including weekly labor costs, prevailing wage, certified… Show more Responsible for the preparation and processing of weekly union payroll for over 800 employees using Sage/Timberline software; including collecting, reviewing and ensuring accuracy of approved timesheets, overtime, vacation and sick time requests Coordinate efforts between payroll, human resources, field supervisors and other departments to ensure proper flow and maintenance of employee data Preparation and distribution of reports; including weekly labor costs, prevailing wage, certified payroll, retirement contributions, direct deposits, and garnishments Establish/maintain employee records; ensure that all changes are entered correctly and made on a timely basis; review changes for proper authorization and adherence to company policy as well as federal, state, and local regulations Cover phones/reception desk Show less



Legion Construction and Safety Services

• Payroll Administrator

  • Oct 2005 - Jan 2009

  Assisted in establishing a payroll office to perform all payroll functions; including developing lines of communication and protocols to direct the collection of all necessary payroll data Assist and communicate with all staff for all payroll related issues Review New Hire paperwork; set-up in Timberline Payroll System; including tracking and issuing employee numbers; verification of union classification; and all necessary deductions Maintain hard copy and electronic payroll… Show more Assisted in establishing a payroll office to perform all payroll functions; including developing lines of communication and protocols to direct the collection of all necessary payroll data Assist and communicate with all staff for all payroll related issues Review New Hire paperwork; set-up in Timberline Payroll System; including tracking and issuing employee numbers; verification of union classification; and all necessary deductions Maintain hard copy and electronic payroll files/records ensuring accuracy and confidentiality; processing employee updates/changes in a timely manner Responsible for collection and review of approved timesheets in order to ensure accurate preparation and processing of weekly union payroll for over 200 employees Prepare and remit weekly federal and state tax reports, garnishments and 401k contributions in a timely fashion Show less