Experience

BnBerry

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Miami Exclusive

  • Apr 2018 - Present

  • Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units. • Contracts with tenants by negotiating leases; collecting security deposit. • Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. • Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services. • Maintains building systems by contracting for maintenance services; supervising repairs. • Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies. • Enforces occupancy policies and procedures by confronting violators. • Prepares reports by collecting, analyzing, and summarizing data and trends.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Manages Social Media Platforms. • Supports the team by taking escalated calls. • Responds to reviews and feedbacks about the management. Show less



Sarapsy Restaurant and Catering services

• Head Of Business Operations

  • Jun 2018 - Present

  • Opening and closing the restaurant daily – key holder. • Recruiting, training, and supervising staff daily. • Creating staff schedules. • Managing operational budgets. • Overseeing levels of stock and maintaining inventory • Checking ingredient quality daily. • Reviewing and evaluating staff performance. • Ordering supplies. • Cash handling and banking. • Greeting and interacting with customers. • Handling customer enquiries and issues. • Organizing financial and statistical records. • Improving profitability. • Employing effective marketing strategies • Setting and achieving sales targets. • Handling the day-to-day paperwork and administrative duties. • Making improvements to the business and the restaurant. • Working closely with the owner to increase profits and reduce costs. • Reviewing Profit/Loss margins. • Maintaining cleanliness of all areas of the restaurant. • Aid areas of operation that require assistance. • Hired, trained, and coached 50+ staff members on customer service skills, food & beverage knowledge, and health & safety standards. • Reduced variable costs by 5% through tighter controls on overtime expenditures & inventory waste. • Consistently exceeded monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques and by creating a featured food and beverage program. • Increased the profit margin of select menu items by 15% through switching to a local supplier with lower ingredient costs. • Increased customer engagement on company social media accounts by 50% through interactive promotions and contests. • Implemented a revised inventory system focused on storage conditions, and ordering techniques resulting in a 6% decrease in losses incurred by food waste. Show less



PY Rock Music School

• United States
• Retail
• 1 - 100 Employee

• Email Marketing Manager and General VA

  • Jun 2019 - Present

  • Managed all email communications that assisted in educating, promoting their wide variety of services. • Created content that assisted current and potential students in beginning their Music journey through PY Rock's landing pages. • Identified the appropriate target market for each email campaign to ensure our open rates, delivery rates and click through rates were above non-profit email marketing benchmarks. • Managed all email communications that assisted in educating, promoting their wide variety of services. • Created content that assisted current and potential students in beginning their Music journey through PY Rock's landing pages. • Identified the appropriate target market for each email campaign to ensure our open rates, delivery rates and click through rates were above non-profit email marketing benchmarks.



5 Buttons

• Germany
• Computers and Electronics Manufacturing

• Digital Marketing Manager

  • Feb 2019 - Present

  • As a Digital Marketing and Advertising Manager, I develop digital marketing strategies and lead execution for assigned artist brands and projects. • I also develop both short-term and long-term digital campaigns, content plans, and fan communication based on best practices and analytics to drive revenue; manage and grow key relationships with label staff, external partners/vendors, artists, and artist managers. • I evolve and lead a comprehensive marketing strategy, from ‘top-of-the-funnel’ awareness through conversion. • I work closely within paid search, display, rich media and video, mobile, social, search engine optimization (SEO), conversion rate optimization (CRO) and affiliate marketing space and I ensure integration of digital marketing with offline marketing strategy and tactics. • As a Social Media Manager, I manage all social media presence and content on multiple platforms. • I utilize social media analytical data and metrics to measure effectiveness. • I design new and engaging contents. • I develop communications and customer engagement strategies, including contests and giveaways, to enhance brand awareness. • I plan, develop, and write feature articles and content for the magazine and website to drive traffic. . • I develop new industry relationships via tradeshows and social media including management and edit third party resources to develop engaging content. I have helped small and big businesses grown their following on Facebook and Twitter, increased participation on the page by followers, and have grown their Google reviews by 300% in less than 3 months. • I have experience with Facebook, Twitter, LinkedIn, Pinterest, Instagram and the software Canva. Show less



happn

• France
• Internet Publishing
• 1 - 100 Employee

• Head of Growth

  • Sep 2015 - Apr 2018

  At Happn, I was responsible for the go-to-market, developing scalable strategies for acquiring new customers and building a strong brand. I negotiated complex and cooperative agreements between partners like Isabella Löwengrip and Uber. I had the full creative freedom to contribute and implement my own ideas. At Happn, I was responsible for the go-to-market, developing scalable strategies for acquiring new customers and building a strong brand. I negotiated complex and cooperative agreements between partners like Isabella Löwengrip and Uber. I had the full creative freedom to contribute and implement my own ideas.



GLC

• Canada
• Farming

• Marketing And Public Relations Manager

  • Feb 2014 - Apr 2015

  • Established company as the voice of the industry through messaging on third party blogs and media sites. • Wrote and edited articles about company announcements, and industry news and trends. • Helped implement new social media programs for the company including Twitter and Facebook accounts, and redesigns of company blogs. • Coordinated brand response in crisis situations by placing executive interviews and commenting online. • Responsible for business development and relationship. building with large corporations promoting wellness in the corporate environment. • Developed and coordinated execution of marketing plans. • Developed and managed custom campaigns for prospect clients. • Consistently researched new prospects and evaluated new opportunities for upcoming workshops. • Evaluated marketing results and suggested adjustments as needed to ensure targets are successfully met. • Responsible for public relations to promote business • Cultivate editor, stylist and blogger relationships to secure product placements and regional feature stories. • Foster new relationships and bring new media contacts on an ongoing basis. Show less



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Junior Account Specialist

  • Jan 2013 - Feb 2014

  • Placed and canceled an average of 1000+ orders from customers, distributors, and agents a week. • Maintained a customer account information database (incl. canceling and updating customer accounts.) • Prepared monthly reports on customer satisfaction. • Received Associate of the Month Award 7 times. • Helped to resolve a recurring product complaint by analyzing reports and identifying a major process bottleneck which led to a 80% reduction in the number of tickets for this specific issue. • Maintained customer retention rate above the company average. Show less