Experience

Matsuhisa

• United States
• Hospitality
• 1 - 100 Employee

• Manager

  • Feb 2016 - Present

  Opening manager focused on staff training, system implementation, product selection, P&L, and hospitality. Daily tasks of event sales and management, staff coordination and management, guiding host team and guest arrival and departure, standards accountability, and system updates.



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• EDGE Bar Manager (Department Head)

  • Mar 2015 - Feb 2016

• EDGE Restaurant Sales Manager, Event Coordinator

  • Mar 2014 - Mar 2015

  Responsible for sales and coordination of over 100 events per month, while making the client's dream event come to life! Focus on increase in the volume and quality of events, while balancing hotel demands and restaurant operations. Grew sales business by 188% year over year; generated over $1.5 million in revenue with a goal of maximizing profit. Works with restaurant management to create exciting events with public draw to create a buzz about EDGE. Creates successful charity events and directly works with non-profits to choreograph successful fundraisers that promote the charity and the venue.

• Bartender

  • Apr 2011 - Mar 2014



Wet Republic Ultra Pool, MGM Grand

• Model/ VIP Bottle Service

  • May 2009 - Sep 2010

  Cocktail server at a high profile pool in the MGM Grand. Responsible for composing and executing events for celebrities and high expectation/profile guests. Guided guest selections to create the experience desired. Promoted the venue to locally, nationally, and internationally to ensure success.



American Junkie Scottsdale

• Bar Manger/ Lead Bartender

  • Nov 2008 - May 2009

  Successfully opened and lead a new bar in Old Town Scottsdale. Oversaw daily operations in addition to nightly bartending. Responsible for training cocktailers and bartenders on the art up-selling and catering guest experiences to solidify a successful and high demand venue.



Dynamic Fitness Systems

• Co Owner/ General Manager

  • Apr 2008 - Jan 2009

  General Manager of an independent staffing company responsible for implementation and management of new personal training departments in contracted gyms. Oversaw the hiring, training, and management of personal training staff and salespeople, average personal training sales of approximately $20,000 per month, per gym once system was in place. Courted new gym owners and franchises to create new contracts.



Fly Lounge

• South Africa
• 1 - 100 Employee

• Bar Manager/ Lead Bartender

  • Jan 2008 - Apr 2008

  Bar Manager and Lead Bartender at the famous nightclub featured in a Discovery Channel documentary, offering a combination of upper-level bottle service, a high volume bar, and international DJs. Responsible for inventory management, staffing and daily operations. Worked with large companies and local businesses to sell and create events in venue to ensure popularity and success. Coordinated staff and VIP bottle service while bartending.



The Little Nell

• United States
• Hospitality
• 100 - 200 Employee

• Bartender

  • Nov 2007 - Apr 2008

  Full-time bartender at a well-known, upscale bar in a Five Star, Five Diamond Resort, featured for their après-ski and fine dining. Responsible for guest relations and customer service with the highest standards of excellence.



Masque Restaurante

• India
• Restaurants
• 1 - 100 Employee

• Lead Bartender

  • Oct 2006 - Nov 2007

  Lead bartender and table manager at a high volume bar featuring live music and dancing. Responsible for inventory, guest and bar staff management.



Spataro

• France
• Restaurants

• Bartender

  • Nov 2005 - Mar 2007

  Full-time bartender; helped establish new branding of an extremely successful happy hour to increase venue revenue.Responsible for multitasking in regard to customer service, establishing repeat clientele and staff management.



Lyon Real Estate, Rindy Merrifield, Inc.

• Marketing Director

  • Aug 2005 - Nov 2005

  Responsible for the coordination, generation and management of incoming leads, creating a software program and website to auto-generate leads, and developing a systematic approach to marketing target clientele.



Alliance Title & Escrow Corp.

• Account Manager

  • Mar 2005 - Aug 2005

  Built a brand new title branch from the ground up, creating it one of the top branches in the Rocklin Area within 4 months. Responsible for generation of sales, office calls, group presentations and customer service to ensure return sales.



Hillstone Restaurant Group

• United States
• Restaurants
• 700 & Above Employee

• Server Trainer

  • Aug 2003 - Nov 2004

  Served in a fast-paced, award winning restaurant with limited support staff. Selected as team lead to train all employees due to work ethic, competitive fire, reliability and guest connectivity.