Experience

The Brooksbank School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Exam Invigilator

  • May 2023 - Present



Best Fit Recruitment

• United Kingdom
• Staffing and Recruiting

• Recruitment Consultant

  • Aug 2015 - Nov 2021

  Specialist in the selection/recruitment of individuals within the Print and Mail and Marketing Industries. Passionate about accurately matching roles to individuals and individuals to roles ensuring satisfaction for people and companies alike to create happy workforces. Responsibility of assessing employees through CV reviews and interviewing for their suitability to advertised roles. Giving guidance to employees on the production of CVs and with interview skills. Providing feedback to employees. Meeting with client companies to ascertain their staffing requirements. Building job descriptions where none exist to ensure employees have a clear understanding of what the role entails. Providing additional services including briefings, performance management, service review meeting, vetting and the supply of management information. Show less



Communisis Plc

• United Kingdom
• 1 - 100 Employee

• Producton Manager

  • Oct 2013 - Mar 2015

  Worked as Production Manager managing a shift of approximately 40 colleagues reporting to the Senior Operations Manager. Managed and directed the workflow of major client transactional mail ensuring SLAs are met including accuracy of packs despatched. Managing risk of errors occurring to reduce number of complaints. Managed implementation of new work, briefing team on expectations. Management of team involved, developing and managing performance of team. Managing absences to reduce percentage of lost time. Involved in the recruitment of temp to perm operators within an assessment centre. Provided stats of team numbers of temp and perm colleagues against demand to reduce outside of peak periods. Carried out annual reviews discussing performance of team. Carried out Health and Safety and Induction briefings for new colleagues. Show less



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Shift Production Manager

  • Jan 2009 - Sep 2013

  Managed a 12 hour shift of approximately 50 colleagues within a 24/6 operation. Implemented Lean techniques and promoted a continuous improvement mentality within the team encouraging colleagues to put forward ideas for which rewards were given. identified waste and removed non value added tasks where appropriate. Performance managed colleagues and carried out absence procedures to reduce absenteeism. Produced risk assessments and contributed to Risk logs pertinent to the operation within the bank. Recruited all levels of colleagues from operators to senior managers within the operation. Tracked the level of temporary staff usage to keep costs within budgets. Show less



Hbos Plc

• United Kingdom
• 1 - 100 Employee

• Production Manager

  • May 2007 - Jan 2009

  Manager of Inhouse Reprographics Services and small volume transactional mailings. Managed a team of approximately 30 colleagues including using all HR related policies as and when required. Recruited colleagues as operators and team leaders. Implemented Lean Manufacturing techniques creating capacity to increase volume of mail handled without increasing headcount. Ensured mail despatched within agreed timescales and within budget. Manager of Inhouse Reprographics Services and small volume transactional mailings. Managed a team of approximately 30 colleagues including using all HR related policies as and when required. Recruited colleagues as operators and team leaders. Implemented Lean Manufacturing techniques creating capacity to increase volume of mail handled without increasing headcount. Ensured mail despatched within agreed timescales and within budget.



Halifax

• Banking
• 700 & Above Employee

• Marketing Campaign Manager

  • Apr 2000 - May 2007

  Managed Direct Marketing and Procedural campaigns for HBOS savings products including press and email campaigns. Responsible for the HBOS merger mailing including briefing creative agencies and mailing house with laser brief to cover all scenarios of customer holdings. Worked with creative agencies to create DM pack for Savings products following considering market research and deciding on audience to be targeted. Carrying out analysis of campaign results in order to build future campaigns. Produce campaign summary reports for business area within the Bank. Show less

• Outsource Manager

  • Mar 1996 - Apr 2000

  Involved in the selection of mailing houses to work with Halifax to fulfil the direct mailing requirements to outsource.Recruited colleagues for the new team to manage the relationships. Responsible for the relationship between external mailing houses and Halifax Bank.Liaising with marketing department to manage the schedule of campaigns and brief the mailing houses. Maintained the £m budget and reported on variances back to Marketing department. managed a team of 5 colleagues whose responsibilities were the day to day running of marketing campaigns ensuring that each stage of the process met its deadline. Annual cost challenges carried out with mailing houses.Managed the AGM mailing to shareholders. Show less