Business Development Manager

• Oct 2021 - Present

Advertising Account Executive

• Dec 2019 - Oct 2021

Consultant, ERP Transition, Business Integration

• May 2018 - Jul 2018

Worked closely with Office National Yatala to successfully transition our valued customers to the new website and ordering process after the planned sale of our business. Personally introduced ONY Sales Manager to our key customers. Integrated customer database, pricing structure etc from existing ERP Pronto to BSS. Worked closely with Office National Yatala to successfully transition our valued customers to the new website and ordering process after the planned sale of our business. Personally introduced ONY Sales Manager to our key customers. Integrated customer database, pricing structure etc from existing ERP Pronto to BSS.

Business Owner, Sales Manager, Business Development, Customer Service, Contracts, B2B

• Apr 2012 - Apr 2018

We had identified that there was an average level of customer service available in the B2B area of office products on the Gold Coast. There was a business opportunity to provide a higher level of customer experience to the business community.We commenced our business with zero customers and through the implementation of the Pronto ERP and CRM we were able to drive our business forward. Six years later we had become the new supplier to over 500 customers with year-on-year growth of 30-40%. My role in the business was broad and varied but predominantly concentrated on sales operations.

National Business Development Manager, New Business Strategist

• Jul 1996 - Dec 1997

Had the privilege of working in an exhilarating company that underwent enormous growth within a short period of time.In this role I was responsible for planning and implementing the sales strategy in relation to national corporates with a $1 million plus spend . This included writing and conducting boardroom presentations to senior personnel which included the likes of Telstra, Boral, ANZ. Our success was based on our emphasis on solution selling and USP's Had the privilege of working in an exhilarating company that underwent enormous growth within a short period of time.In this role I was responsible for planning and implementing the sales strategy in relation to national corporates with a $1 million plus spend . This included writing and conducting boardroom presentations to senior personnel which included the likes of Telstra, Boral, ANZ. Our success was based on our emphasis on solution selling and USP's

State Business Development Manager, Sales Enablement, Sales Management, Coaching

• May 1994 - Jul 1996

Managed an enthusiastic business development team to achieve sales targets and KPI's. Coached and mentored sales team to pre-plan their appointments, accompanied them on joint calls and after reviewed and made recommendations. Reviewed call ratios with reps weekly in order for them to understand their successes. Conducted weekly sales and training meetings incorporating Miller Heimann Strategic Selling (Blue Sheet). Also trained team on techniques of Forum Solution Selling techniques incorporating role playing.Responding to major tender responses and conducting presentations to our customers. Also assisted and coached other branch offices with major tender responses.

Business Development Manager, Tender Responses, Sales

• May 1993 - Feb 1994

Joined an enthusiastic group of people at Macquarie Stationery at Glebe. During this time the business became Corporate Express Aust Pty Ltd and you just knew, due to the level of commitment from the employees, that this business was going places - and it did.My main function was to assist and develop tender responses that were coming in from interstate office. Trained and coached branch offices on the new electronic ordering system (EDI). Accompanied sales reps on customer appointments and conducted presentations on EDI.

Divisional Manager - Credit Information Services, Sales Management, Training

• Jan 1992 - May 1993

Managed and trained sales team around the Miller Heiman "solution selling" process. Planned and managed sales targets and KPI's. Coached sales reps around daily call ratios and identified key areas for improvement. Regularly attended joint calls with sales reps as part of our ongoing coaching and mentoring program. Assisted reps with identifying key opportunities for business growth within their area customer base. Managed and trained sales team around the Miller Heiman "solution selling" process. Planned and managed sales targets and KPI's. Coached sales reps around daily call ratios and identified key areas for improvement. Regularly attended joint calls with sales reps as part of our ongoing coaching and mentoring program. Assisted reps with identifying key opportunities for business growth within their area customer base.

Credit Information Services Account Manager, New Business Development

• Feb 1990 - Jan 1992

The high level of sales training and mentoring I received at D&B has successfully impacted my professional life.Responsible for the Sydney CBD territory both for sourcing, converting new business and maintaining existing accounts. Also lAwarded No. 1 sales performer nationally out of approximately 25 other sales representatives.This role was heavily geared toward new business development requiring high levels prospect cold calling and a high level of face-to-face appointments each week. My professionalism and discipline was key to my success at D&B.