Experience

I-LEAD Charter School

• Education Administration Programs
• 1 - 100 Employee

• Receptionist

  • Sep 2011 - Present

• Recruiter

  • Mar 2011 - Aug 2011

  Recrute Student for the I-Lead Charter SchoolInterview Student and Parents. Log in Student information



D&E Communications

• Telecommunications
• 1 - 100 Employee

• Credit and Collections Representative

  • 2004 - 2010

  Conduct in-depth research of customers to evaluate credit worthiness to reduce risk and to solve complex billing issues. Service customers with telecommunications services. Develop customized payment plans and arrange repayments. Write comprehensive customer correspondence detailing account activities, payment expectations/agreements, and recaps on billing inquiries. Coordinate and track accounts placed with collection agency and/or credit bureau. Review all bankruptcy filings and update customer records accordingly. Ensure complete customer satisfaction and compliance with Company policies while responding to connection/disconnection requests.



Source One Communication

• New Jersey

• Manager

  • 1994 - 1997

  Processed all telephone and mail order requests for both shipping and receiving merchandise. Maintained accurate records of billing and inventory through data entry, upkeep and reporting. Supervised and trained mailroom staff on fulfillment department’s policies and procedures Processed all telephone and mail order requests for both shipping and receiving merchandise. Maintained accurate records of billing and inventory through data entry, upkeep and reporting. Supervised and trained mailroom staff on fulfillment department’s policies and procedures