Experience

Inland Regional Center

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Consumer Services Coodinator

  • Apr 2022 - Present

  United States



Employment Development Department

• United States
• Government Administration
• 700 & Above Employee

• Employment Program Representative

  • Jul 2020 - Jul 2021

  United States Provided Unemployment assistance by filing claims. Provided Customer Service by taking incoming calls in a calls working from home, and data entry.



Family Assistance Program

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Human Trafficking Housing Navigator

  • Dec 2019 - Jul 2020

  Victorville, California, United States Created the Host Home program to help house Transitional Aged Youth with temporary housing for 3-6 months for San Bernardino County, created and organized a training program for youth and host home providers, created flyers, application, power points, recruitment, performed interviews with host home providers and future youths.



Crime Survivor Services

• Crisis Counselor

  • Jan 2018 - Nov 2019

  Rancho Cucamonga Assisted victims of all crimes with court accompaniments, client intake, no-cost counseling services, explain legal procedures and available resources/linkage, empowerment, and support, crime prevention with various businesses, oversee and create outlines for Healing Art workshop and support groups to help clients & the community to heal from trauma, attend community & school fairs, contracted to counsel clients at Cedar House Life-Changing Center and Maple House addiction, treatment, and… Show more Assisted victims of all crimes with court accompaniments, client intake, no-cost counseling services, explain legal procedures and available resources/linkage, empowerment, and support, crime prevention with various businesses, oversee and create outlines for Healing Art workshop and support groups to help clients & the community to heal from trauma, attend community & school fairs, contracted to counsel clients at Cedar House Life-Changing Center and Maple House addiction, treatment, and recovery, case management, create individualized art activities for mothers with children and individual adults, create flyers for events. Show less



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Eligibility Patient Advocacy Liaison

  • Jan 2017 - Jun 2017

  San Bernadino Assisted and educated patients and patient representatives on the eligibility requirements, application process, and verification requirements for Medi-Cal/Covered California and applicable programs as well as the Victim of Crime program. Maintained consistent, proactive communication with the patient or representative throughout the eligibility process and updated all parties involved on the account’s progress. Effectively utilize generic resources on behalf of consumers. Provide… Show more Assisted and educated patients and patient representatives on the eligibility requirements, application process, and verification requirements for Medi-Cal/Covered California and applicable programs as well as the Victim of Crime program. Maintained consistent, proactive communication with the patient or representative throughout the eligibility process and updated all parties involved on the account’s progress. Effectively utilize generic resources on behalf of consumers. Provide information and referral services. Show less