Experience

GENERAL NUTRITION CENTERS, INC.

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• District Manager

  • Apr 2021 - Present

  -Manage all appropriate merchandising programs in an accurate and timely manner while adhering to GNC'S established standards of store presentation-Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment-Ensure stores have proper inventory levels to support sales growth and to meet local market demandComplete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed-Ensure compliance with all revised reports and effectively manage schedules for ManagerHire, train, discipline, review, and terminate employees-Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements and comply with Target Store Program to manage overall shrinkage-Conduct real estate site evaluations and perform functions of store openings, franchise conversions and remodels by coordination of related departments-Identify potential new store locations for real estate committee review-Timely communication of all mall / strip issues or vacancies to the real estate departmentAdditional duties as assignedSUPERVISORY RESPONSIBILITIES:Responsible for supervising multiple teams.

• Multi Unit Manager

  • Dec 2018 - Apr 2021

  - Establish a strong customer service/selling culture in all assigned stores.- Accountable for overall operations, staffing and merchandising of retail stores.- Ensure maximum profitability through execution of short and long term strategies.- Provide leadership, execute corporate directives and develop strategies to maximize people development.- Adhere to code of ethics and high standards of personal behavior.- Ensure outstanding customer service throughout the organization by properly hiring and training a team of professionals at all levels.- Visit assigned locations to ensure store standards and customer service exceeds company expectations.

• Store Manager

  • Aug 2014 - Dec 2018

  - Interact with customers and stay committed to helping them choose the right products, as well as making recommendations based on overall product knowledge and understanding of their needs.- Display strong understanding and commitment of GNC's Vision and Values.- Achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.- Display and apply strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.- Learn new product trends, features, advantages and benefits, in addition to the training and development of associates' with regard to product knowledge- Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.- Responsible for ordering merchandise and supplies to maintain appropriate inventory levels, according to GNC guidelines to maximize sales and maintain store appearance.- Verify the delivery of all merchandise to the store.- Ensure full understanding of all store communications including product information, advertising, promotions and other marketing initiatives.- Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.- Partner with Loss Prevention to ensure adherence to GNCs policies and procedures.

• Assistant Manager

  • Nov 2013 - Aug 2014

  - Exhibit and utlilize team building, leadership, and managerial skills.- Opening, closing and operating the retail facility. Including but not limited to cash handling, inventory count and deposits according to GNC procedures.- Ensure full understanding of all store communications including product information, current advertising, promotions and other marketing initiatives.- Multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner- Learn new product features, advantages and benefits.- Assist in the development of associates' product knowledge.- Achieve and exceed the personal sales and productivity goals.- Support the store manager in ordering merchandise and supplies to maintain appropriate inventory levels to maximize sales.- Verify the delivery of all merchandise to the store.- Work with store manager and partner with Loss Prevention to ensure adherence to GNCs policies and procedures.- Provide exceptional customer service to individuals visiting the store including greeting customers, gaining customer confidence by making their experience comfortable and assessing their needs.- Maintaining store appearance.- Display a strong understanding and commitment of GNC's Vision and Values.

• Sales Associate

  • Feb 2013 - Nov 2013

  - Interact with customers and help them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs.-The ability for you to generate sales for the benefit of the company and the store.-Achieve and exceed personal sales and productivity goals- Promote career growth by working with store management in the opening, closing and operating of a retail store. This includes cash handling, inventory count and deposits according to GNC procedures, as well as maintaining the appearance of the store- Remain aware of all store communications including: product information, advertising, promotions and other marketing initiatives.-Boost product knowledge by learning the features, advantages and benefits. Staying on top of nutritional, wellness trends