Angel Magallanes
Service Desk Analyst at Client First Technologies- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Experience
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Client First Technologies
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United States
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Information Technology & Services
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1 - 100 Employee
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Service Desk Analyst
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Sep 2023 - Present
- ServiceNow Administration to perform asset verification, User Authentication, and Team Communication. - Active Directory use for User Profile Creation, Security Permissions, and Group Organization. - Intune Management for Deployment, Licensing, and Updates Sync. - ServiceNow Administration to perform asset verification, User Authentication, and Team Communication. - Active Directory use for User Profile Creation, Security Permissions, and Group Organization. - Intune Management for Deployment, Licensing, and Updates Sync.
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Solid Platforms, Inc.
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United States
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Construction
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100 - 200 Employee
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Information Technology Support Specialist
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Jul 2022 - Sep 2023
- On-Site Support and Troubleshooting of Network Equipment – Router, Switch and Firewalls - Multi-Tier(2&3) Network and Computer Support Assistance in Accordance with Policies and Procedures. - Create and Manage Users, Computer Accounts and their Access to Network Resources in Active Directory - VPN client assist and VM troubleshooting - Citrix Manager Maintenance - Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting - End-Point User Security Research and Method Implementation. - PowerShell Scripting for efficient Active Directory searching and Information Retrieval. - Team Collaboration and Project Assistance in facilitating Company-wide Migration to the cloud on SharePoint. - Implementation of MFA & MDM solutions for Enhanced User and Device security. Show less
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Summitworks Technologies
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Software Engineer
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Feb 2022 - Jun 2022
- Small Application Development - WebAPI testing and Implementation Troubleshooting - SQL Schema Creation and DB Maintenance. - Small Application Development - WebAPI testing and Implementation Troubleshooting - SQL Schema Creation and DB Maintenance.
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Royal & Langnickel
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Retail Art Supplies
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1 - 100 Employee
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Web Developer
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Nov 2021 - Feb 2022
- Development, Deployment, and Management of client E-Commerce Sites. - Responsive Web-Design, Maintenance, and Online Analytics Data Research. - Development, Deployment, and Management of client E-Commerce Sites. - Responsive Web-Design, Maintenance, and Online Analytics Data Research.
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Jupiter Aluminum Corporation
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United States
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Mining
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1 - 100 Employee
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IT Technician
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Jul 2019 - Dec 2021
Responsibilites: - Hardware & Software Installation, Software License Auditing, and Data Migration. - Hardware & Software Inventory Management and Equipment Maintnence. - Incident Response and Business Intelligence Development. - Network Configuration & Signal Board Data Administration. Responsibilites: - Hardware & Software Installation, Software License Auditing, and Data Migration. - Hardware & Software Inventory Management and Equipment Maintnence. - Incident Response and Business Intelligence Development. - Network Configuration & Signal Board Data Administration.
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Army National Guard
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United States
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Armed Forces
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700 & Above Employee
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Information Technology Specialist
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Jun 2012 - Jun 2018
Army National Guard [Honorably Discharged] Information Technology Specialist [25B] | Holds Secret Clearance Army National Guard [Honorably Discharged] Information Technology Specialist [25B] | Holds Secret Clearance
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Education
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Purdue University Northwest
Bachelor of Science - BS, Information Technology